IT Operations Asset Manager

About the role

Help deliver a world-class workplace technology experience by ensuring effective governance, financial stewardship, and lifecycle management of end-user IT assets across ASML U.S. locations.

Responsibilities

• Serve as the primary owner of end-user asset governance, lifecycle strategy, and financial oversight for workplace technology assets across ASML U.S. sites.
• Work closely with Service Coordinators, Finance, Procurement, and IT stakeholders to ensure asset lifecycle activities are executed in accordance with ASML policies, financial controls, and global standards.
• Define and govern end-user asset standards, device portfolios, lifecycle policies, and refresh strategies aligned with ASML global standards.
• Own demand planning, lifecycle forecasting, and refresh strategies to support annual budgeting and long-term financial planning.
• Ensure inventory accuracy, data integrity, and audit readiness within ServiceNow ITAM/HAM, CMDB, and related asset management systems.
• Oversee asset purchasing activities to ensure compliance with procurement policies, approved standards, and financial controls.
• Manage asset-related risks and exceptions, including lost, stolen, non-returned, or non-compliant devices.
• Monitor asset spending, analyze budget versus actuals, support forecasting activities, and identify cost optimization opportunities.
• Partner with Finance and Procurement to maintain reporting accuracy, cost transparency, and effective financial governance.
• Provide oversight and guidance for asset lifecycle execution, supporting the resolution of complex or non-standard scenarios.
• Maintain reporting and performance metrics related to inventory health, asset aging, refresh compliance, spend management, and operational risks.
• Drive continuous improvement through data analysis, Lean principles, process optimization, and the development of standard work and governance documentation.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Information Technology, Business, Supply Chain, Finance, or a related field, or equivalent practical experience.
• At least 5 years of experience in IT Asset Management, End User Services, IT Operations, or a related discipline.
• Experience supporting budgeting, forecasting, financial analysis, or operational cost management.
• Experience working within technical support, workplace services, or end-user computing environments.
• Experience with IT asset lifecycle management, inventory governance, and compliance practices.

Skills

• Strong experience working with ServiceNow ITAM/HAM and CMDB platforms.
• Knowledge of IT asset lifecycle management, governance frameworks, and ITIL best practices.
• Understanding of budgeting, forecasting, financial tracking, and cost control principles.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Ability to manage competing priorities and make informed decisions in a dynamic environment.
• Continuous improvement mindset with experience applying Lean principles or process optimization techniques.
• Strong attention to detail and commitment to maintaining accurate, audit-ready records.

Education

To help us maintain effective governance of workplace technology assets and support strategic financial decision-making, you’ll need: