IT Operations and Customer Support - Columbia, SC/Onsite

About the role

This is an IT operations and customer support position.

Responsibilities

- IT customer support functions include MS Windows, MS Office, local and network printing, audio/visual connectivity in conference rooms, and office network wired and wireless connectivity. - IT operations support functions include information security audit research, third party vendor coordination, asset management/inventory, imaging computers, contributing to the team's process/procedure documentation updates. - Use of a ticketing system will be required to track all work. - This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment.

Requirements

- Minimum of two years of experience with the following: - IT End User Support - Microsoft Windows 10, 11 - Microsoft Office Suite - Printer Support - Hardware/Laptop Support - PC Imaging/Building

Preferred Skills

- A+ Certified - End User Network Support - Information Security Exposure - On-site/In-person IT Support - MS Teams - Asset Management - Help Desk Ticketing System (ITSM) - Banking, finance, legal, judicial or accounting background is a plus