IT Network Support Specialist
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must preserve all substantive info, remove boilerplate, navigation, EEO, etc. Include only sections with real specific content.
Let's parse the posting.
Key info:
- Title: IT Network Support Specialist (also IT Technician III classification). But we don't repeat title as heading.
- Department: Information Technology Services.
- Position Type: Full-Time, 37.5 hours per week.
- Normal Work Schedule: Monday - Thursday 8am-5pm and Friday 8am-12:30pm.
- Job Details: description of duties.
- Required Qualifications: bachelor's degree in IT systems, computer science, or related field and experience in IT systems or related area. Relevant experience may be substituted for bachelor's degree on a year-for-year basis. A valid SC Driver’s License.
- Preferred Qualifications: minimum of two (2) years’ network experience.
- Duties Include, But Are Not Limited To: list of duties (multiple bullet-like sentences). We'll need to put them in - .
- Knowledge, Skills & Abilities: list of knowledge/skills.
- Salary range: $58,854.00 (midpoint) – $82,416.00 (midpoint). Actually seems weird: both midpoint? Probably they meant min and max. We'll include Pay section with that range.
- Benefits: mention "full-time position with benefits." Also maybe "SC State Pay Grade: TEC05." Could include Benefits section? The posting says "IT Technician III (AM72/61121640/FTE-S01190P), full-time position with benefits." So we have benefits statement. We'll include Benefits section with that statement.
- Schedule: we have normal work schedule and note about flexibility. We'll include Schedule section.
- About the role: maybe a brief summary: The IT Network Support Specialist performs maintenance and supports both campus and remote-campus network (including wired and wireless), cable and telecommunication infrastructure services. This position will analyze, test, troubleshoot, and evaluate existing network systems, such as LAN, WAN, cloud networks, and other data communication networks. Also mention location: Coastal Carolina University, etc. Could include About the role.
We must not include boilerplate like EEO, etc.
We must not include application instructions, "How to Apply", etc.
We must not include metadata like Job ID, Posting Number, etc unless we fold into short p. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we could include a short p with maybe the classification code and pay grade? But better to drop minor metadata. However we need to preserve ALL substantive information. Classification Code AM72, Pay Grade TEC05, etc might be considered metadata but could be considered substantive? The instruction says fold minor metadata into a short
or drop it. So we could include a short p with "Classification Code: AM72; Pay Grade: TEC05." That's acceptable.
But we must not create headings for those.
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must only include sections when posting has real specific content.
Let's map:
- About the role: we have description of role: "The IT Network Support Specialist performs maintenance and supports both campus and remote-campus network (including wired and wireless), cable and telecommunication infrastructure services. This position will analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, and other data communication networks." Also maybe mention university description? That's more about institution; could be included but not required. We'll include that.
- Responsibilities: duties list.
- Requirements: maybe required qualifications? Could be separate from Qualifications? The instruction says use headings like Requirements, Qualifications, Skills. We need to decide what goes where. Typically Requirements = required qualifications. Qualifications = preferred qualifications? Or we could combine. But we must not create thin sections. Let's think: we have Required Qualifications and Preferred Qualifications. Could put Required Qualifications under "Requirements" heading, and Preferred Qualifications under "Qualifications" heading. Skills under "Skills" heading (knowledge, skills & abilities). Benefits, Pay, Schedule separate.
Thus:
About the role
...
Responsibilities
- ... each duty
Requirements
- ... required qualifications
Qualifications
- ... preferred qualifications
Skills
- ... knowledge, skills & abilities
Benefits
... full-time position with benefits.
Pay
Salary range: $58,854.00 – $82,416.00 (based on SC State Pay Grade TEC05).
Schedule
Normal work hours: Monday–Thursday 8:00 a.m.–5:00 p.m., Friday 8:00 a.m.–12:30 p.m. (37.5 hours per week). Flexibility may be required for university events, with advance notice not exceeding normal hours.
We also might include a short p for classification code etc. Could add after About the role? But maybe we can drop as minor metadata. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short or drop it." So we could add a short p after About the role: "
Classification Code: AM72; Pay Grade: TEC05.
" That's not a heading, just a paragraph.
We must not repeat job title as heading. Good.
We must not include boilerplate like EEO, etc.
We must not include application instructions, "How to Apply", etc.
We must not include duplicated lines.
Now let's extract duties list exactly.
From posting:
"Duties Include, But Are Not Limited To: Performs campus cabling infrastructure activities, including installing local area network equipment and software, IP TV, telecommunication, television cabling and wiring activities; maintaining equipment; performing systems maintenance on equipment and systems. Installs, terminates, repairs and certifies network cabling. Performs primary network system administration on network systems/servers as needed including NACs, switches, routers, and wireless controllers equipment.Monitors campus network system to ensure optimal operation. Use tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, research bug fixes and implements solutions; communicates with manager regarding unresolved problems.Assists supervisor by contributing input to improve operational procedures, processes, and standards. Utilizes University/ITS/individual resources and time effectively to accomplish tasks and projects. Provides customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large.Maintains current knowledge of network wiring standards as well as national, state, and local fire codes. Maintains current knowledge of cable wiring.Maintains effective technical documentation on hardware and software network configuration and adheres to change control policies."
We need to split into sensible list items. Could break at each sentence. Let's produce list items:
- Performs campus cabling infrastructure activities, including installing local area network equipment and software, IP TV, telecommunication, television cabling and wiring activities; maintaining equipment; performing systems maintenance on equipment and systems.
- Installs, terminates, repairs and certifies network cabling.
- Performs primary network system administration on network systems/servers as needed including NACs, switches, routers, and wireless controllers equipment.
- Monitors campus network system to ensure optimal operation.
- Uses tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems.
- Assists supervisor by contributing input to improve operational procedures, processes, and standards.
- Utilizes University/ITS/individual resources and time effectively to accomplish tasks and projects.
- Provides customer service to all constituents, including but not limited to faculty, staff, students, visitors and the community at large.
- Maintains current knowledge of network wiring standards as well as national, state, and local fire codes.
- Maintains current knowledge of cable wiring.
- Maintains effective technical documentation on hardware and software network configuration and adheres to change control policies.
That seems fine.
Now Required Qualifications:
- A bachelor’s degree in information technology systems, computer science, or related field and experience in information technology systems or related area.
- Relevant experience may be substituted for bachelor’s degree on a year-for-year basis.
- A valid SC Driver’s License.
We'll list as - ...
.
Preferred Qualifications:
- A minimum of two (2) years’ network experience.
Skills (Knowledge, Skills & Abilities):
- Knowledge of Cisco switches and Meraki wireless equipment.
- Good working knowledge of network architecture.
- Knowledge of computer system analysis, design, testing, debugging and maintenance techniques.
- Ability to learn new technologies and solve end user problems.
- Ability to work courteously and patiently with peers and patrons.
- Experience and working knowledge of fiber optics and related equipment.
- Professional certifications such as Network + or Cisco are highly desirable.
We'll list each as li.
Benefits: "full-time position with benefits." Could also mention "SC State Pay Grade: TEC05." But we already have Pay. We'll keep Benefits short.
Pay: Salary range: $58,854.00 – $82,416.00 (based on SC State Pay Grade TEC05). Note the posting says both midpoint but we treat as range.
Schedule: Normal work hours Monday-Thursday 8am-5pm, Friday 8am-12:30pm (37.5 hours per week). Flexibility may be required for university events, with advance notice not exceeding normal hours.
Now About the role paragraph: combine description.
We also might include location: Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. etc. That's substantive about the institution. Could include in About the role.
Let's craft About the role paragraph:
"The IT Network Support Specialist performs maintenance and supports both campus and remote-campus network (including wired and wireless), cable and telecommunication infrastructure services. This position will analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, and other data communication networks. Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach, enrolling over 12,000 students from 48 states and 53 nations."
That seems good.
Now we need to output only HTML fragment, no /, no markdown fences.
Let's construct:
About the role
...
Classification Code: AM72; Pay Grade: TEC05.
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
...
Skills
- ...
...
Benefits
Full-time position with benefits.
or drop it." So we could include a short p with maybe the classification code and pay grade? But better to drop minor metadata. However we need to preserve ALL substantive information. Classification Code AM72, Pay Grade TEC05, etc might be considered metadata but could be considered substantive? The instruction says fold minor metadata into a short
or drop it. So we could include a short p with "Classification Code: AM72; Pay Grade: TEC05." That's acceptable. But we must not create headings for those. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. Let's map: - About the role: we have description of role: "The IT Network Support Specialist performs maintenance and supports both campus and remote-campus network (including wired and wireless), cable and telecommunication infrastructure services. This position will analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, and other data communication networks." Also maybe mention university description? That's more about institution; could be included but not required. We'll include that. - Responsibilities: duties list. - Requirements: maybe required qualifications? Could be separate from Qualifications? The instruction says use headings like Requirements, Qualifications, Skills. We need to decide what goes where. Typically Requirements = required qualifications. Qualifications = preferred qualifications? Or we could combine. But we must not create thin sections. Let's think: we have Required Qualifications and Preferred Qualifications. Could put Required Qualifications under "Requirements" heading, and Preferred Qualifications under "Qualifications" heading. Skills under "Skills" heading (knowledge, skills & abilities). Benefits, Pay, Schedule separate. Thus:
About the role
...
Responsibilities
- ... each duty
Requirements
- ... required qualifications
Qualifications
- ... preferred qualifications
Skills
- ... knowledge, skills & abilities
Benefits
... full-time position with benefits.
Pay
Salary range: $58,854.00 – $82,416.00 (based on SC State Pay Grade TEC05).
Schedule
Normal work hours: Monday–Thursday 8:00 a.m.–5:00 p.m., Friday 8:00 a.m.–12:30 p.m. (37.5 hours per week). Flexibility may be required for university events, with advance notice not exceeding normal hours.
We also might include a short p for classification code etc. Could add after About the role? But maybe we can drop as minor metadata. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a shortor drop it." So we could add a short p after About the role: "
Classification Code: AM72; Pay Grade: TEC05.
" That's not a heading, just a paragraph. We must not repeat job title as heading. Good. We must not include boilerplate like EEO, etc. We must not include application instructions, "How to Apply", etc. We must not include duplicated lines. Now let's extract duties list exactly. From posting: "Duties Include, But Are Not Limited To: Performs campus cabling infrastructure activities, including installing local area network equipment and software, IP TV, telecommunication, television cabling and wiring activities; maintaining equipment; performing systems maintenance on equipment and systems. Installs, terminates, repairs and certifies network cabling. Performs primary network system administration on network systems/servers as needed including NACs, switches, routers, and wireless controllers equipment.Monitors campus network system to ensure optimal operation. Use tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, research bug fixes and implements solutions; communicates with manager regarding unresolved problems.Assists supervisor by contributing input to improve operational procedures, processes, and standards. Utilizes University/ITS/individual resources and time effectively to accomplish tasks and projects. Provides customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large.Maintains current knowledge of network wiring standards as well as national, state, and local fire codes. Maintains current knowledge of cable wiring.Maintains effective technical documentation on hardware and software network configuration and adheres to change control policies." We need to split into sensible list items. Could break at each sentence. Let's produce list items: - Performs campus cabling infrastructure activities, including installing local area network equipment and software, IP TV, telecommunication, television cabling and wiring activities; maintaining equipment; performing systems maintenance on equipment and systems. - Installs, terminates, repairs and certifies network cabling. - Performs primary network system administration on network systems/servers as needed including NACs, switches, routers, and wireless controllers equipment. - Monitors campus network system to ensure optimal operation. - Uses tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems. - Assists supervisor by contributing input to improve operational procedures, processes, and standards. - Utilizes University/ITS/individual resources and time effectively to accomplish tasks and projects. - Provides customer service to all constituents, including but not limited to faculty, staff, students, visitors and the community at large. - Maintains current knowledge of network wiring standards as well as national, state, and local fire codes. - Maintains current knowledge of cable wiring. - Maintains effective technical documentation on hardware and software network configuration and adheres to change control policies. That seems fine. Now Required Qualifications: - A bachelor’s degree in information technology systems, computer science, or related field and experience in information technology systems or related area. - Relevant experience may be substituted for bachelor’s degree on a year-for-year basis. - A valid SC Driver’s License. We'll list as- ...
About the role
...
Classification Code: AM72; Pay Grade: TEC05.
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Benefits
Full-time position with benefits.