IT Network Specialist
TEKsystems · Knoxville, TN · 1 mo ago
On-siteInformation Technology$25–$31.25/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Keep substantive info.
We need to parse the description.
Key parts:
- Description paragraph: "We are seeking a versatile IT Network Specialist to provide networking, telecommunications, field-audit, and customer-support services across a large environment. This position will support phone installations, voice and network troubleshooting, network-port activation, campus moves, construction projects, room and data-port audits, and technical documentation. This team supports a variety of tools across, including digital signage as well. This is not a network infrastructure admin. Managing the network hardware and software (Cisco route/switch, LAN/WAN) is a separate team's responsibility. The ideal candidate has strong foundational networking knowledge, understands how voice and data technologies work together, and is comfortable shifting between technical troubleshooting and hands-on field assignments. This is an on-site, field-based role requiring regular travel between offices, construction areas, and other facilities."
- Then "Top Skills Required" with three bullet points (1,2,3). Each bullet has subpoints.
- Then "Key Responsibilities" list.
- Then "Additional Skills & Qualifications" list.
- Then "Only qualified candidates will be contacted** To be considered, please make sure your resume reflects up to date and relevant experience." That's application instruction; we should drop.
- Then "Job Type & Location This is a Contract position based out of Knoxville, TN."
- Then "Pay And Benefits The pay range for this position is $25.00 - $31.25/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)"
- Then "Workplace Type This is a fully onsite position in Knoxville,TN."
- Then "Application Deadline This position is anticipated to close on Sep 30, 2026."
- Then "About TEKsystems ..." etc. That's boilerplate about company; we should remove as it's not substantive about the role? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About TEKsystems" is likely boilerplate; we can drop it. Also the repeated equal opportunity statements.
Thus we need sections: maybe "About the role" (description), "Responsibilities", "Requirements" or "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Schedule maybe not present; we have workplace type (onsite) and maybe location; schedule not given. So we should not create Schedule section if no content.
We need to decide which headings to use. The description could go under "About the role". Responsibilities under
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Keep substantive info.
We need to parse the description.
Key parts:
- Description paragraph: "We are seeking a versatile IT Network Specialist to provide networking, telecommunications, field-audit, and customer-support services across a large environment. This position will support phone installations, voice and network troubleshooting, network-port activation, campus moves, construction projects, room and data-port audits, and technical documentation. This team supports a variety of tools across, including digital signage as well. This is not a network infrastructure admin. Managing the network hardware and software (Cisco route/switch, LAN/WAN) is a separate team's responsibility. The ideal candidate has strong foundational networking knowledge, understands how voice and data technologies work together, and is comfortable shifting between technical troubleshooting and hands-on field assignments. This is an on-site, field-based role requiring regular travel between offices, construction areas, and other facilities."
- Then "Top Skills Required" with three bullet points (1,2,3). Each bullet has subpoints.
- Then "Key Responsibilities" list.
- Then "Additional Skills & Qualifications" list.
- Then "Only qualified candidates will be contacted** To be considered, please make sure your resume reflects up to date and relevant experience." That's application instruction; we should drop.
- Then "Job Type & Location This is a Contract position based out of Knoxville, TN."
- Then "Pay And Benefits The pay range for this position is $25.00 - $31.25/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)"
- Then "Workplace Type This is a fully onsite position in Knoxville,TN."
- Then "Application Deadline This position is anticipated to close on Sep 30, 2026."
- Then "About TEKsystems ..." etc. That's boilerplate about company; we should remove as it's not substantive about the role? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About TEKsystems" is likely boilerplate; we can drop it. Also the repeated equal opportunity statements.
Thus we need sections: maybe "About the role" (description), "Responsibilities", "Requirements" or "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Schedule maybe not present; we have workplace type (onsite) and maybe location; schedule not given. So we should not create Schedule section if no content.
We need to decide which headings to use. The description could go under "About the role". Responsibilities under Responsibilities
. Requirements/Qualifications maybe combine? The posting has "Top Skills Required" and "Additional Skills & Qualifications". Could treat as "Skills" and "Qualifications". But we should avoid thin sections. Perhaps combine skills and qualifications into one "Requirements" section with lists.
We need to preserve all substantive info. So we need to include details: location (Knoxville, TN), contract, pay range, benefits list, workplace type (fully onsite), application deadline (Sep 30, 2026). Also mention that it's contract, on-site, field-based, travel.
We should not include "Application Deadline" as a heading unless we have a section for it; maybe we can include under "About the role" or a separate "Details" but not required headings. The instruction says use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings if we have content. We can put location, job type, deadline maybe under "About the role" as prose.
Thus sections:
- About the role: include description paragraph plus job type, location, contract, on-site, travel, deadline.
- Responsibilities: list from Key Responsibilities.
- Requirements/Skills: maybe combine Top Skills Required and Additional Skills & Qualifications into a single section "Requirements" (or "Skills"). Since we have both, we could make "Requirements" with sublists? But we need to use - for any list of duties/requirements/benefits. So we can have multiple
inside the section.
We need to avoid repeating content. Let's extract.
Top Skills Required:
1 Networking and Voice/Telephony Knowledge
- Understanding of networking fundamentals, network ports, switches, phones, and voice technology.
- Ability to diagnose connectivity-related phone issues and communicate effectively with network and telecommunications teams.
- Experience with RingCentral strongly preferred.
- The ability to learn basic platform programming is ok.
2 Blueprint, Field-Audit, And Documentation Experience
- Ability to read blueprints, floor plans, and as-built drawings strongly preferred.
- Experience validating physical spaces, room numbers, data ports, or infrastructure against technical documentation.
- Ability to mark up plans electronically and accurately update supporting records.
3 Customer Service and Adaptability
- Strong communication and interpersonal skills when supporting faculty, staff, departments, and technical partners.
- Willingness to handle varied responsibilities ranging from troubleshooting to phone installation, audits, data entry, and patch-cable work.
- Dependable, team-oriented approach with a willingness to learn and take ownership of assignments.
Additional Skills & Qualifications:
- Prior hands-on experience supporting networking, telecommunications, phones, or voice technologies.
- Experience with RingCentral or another enterprise telephony platform.
- Familiarity with network switches and port-activation processes.
- Experience reading construction drawings, blueprints, or as-built documentation.
- Experience conducting physical technology, facility, room, or network-port audits.
- Proficiency with Microsoft Excel, Microsoft Teams, and general data entry.
- Experience supporting a campus, manufacturing plant, hospital, corporate facility, or other large multi-building environment.
- Ability to learn new technology, processes, buildings, and internal systems quickly.
We could combine these into a single list of requirements/skills. But we might want to separate "Skills" and "Qualifications". However instruction says prefer few substantive sections over many thin ones. So maybe one "Requirements" section containing all.
Responsibilities list:
- Install and support phones and related telecommunications equipment.
- Troubleshoot voice, telephone, and connectivity issues.
- Coordinate with Network Services and the Network Operations Center.
- Facilitate network-port activation for moves, renovations, and new construction.
- Install patch cables and complete related field tasks.
- Conduct physical audits of classrooms, offices, suites, residence halls, and other spaces.
- Compare physical room layouts and network ports with blueprints, maps, and as-built documentation.
- Mark up plans electronically using an iPad or similar device.
- Help maintain accurate room, circuit, and data-port records.
- Perform data entry using internal systems and common productivity tools.
- Support building openings, campus moves, renovation projects, and network-readiness activities.
- Provide customer support and basic troubleshooting for digital signage.
- Deliver a high level of service staff and other customers.
Benefits list: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Pay: $25.00 - $31.25/hr.
Schedule: Not specified; we have workplace type fully onsite, but schedule not given. So we should not create Schedule section.
We also have job type: Contract. Location: Knoxville, TN. Deadline: Sep 30, 2026.
We can include those in About the role paragraph.
Now produce HTML fragment:
About the role
We are seeking a versatile IT Network Specialist to provide networking, telecommunications, field-audit, and customer-support services across a large environment. This position will support phone installations, voice and network troubleshooting, network-port activation, campus moves, construction projects, room and data-port audits, and technical documentation. The team also supports digital signage. This is not a network infrastructure admin role; managing Cisco routers/switches and LAN/WAN is handled by a separate team. The ideal candidate has strong foundational networking knowledge, understands how voice and data technologies work together, and is comfortable shifting between technical troubleshooting and hands-on field assignments. This is an on-site, field-based contract position based in Knoxville, TN, requiring regular travel between offices, construction areas, and other facilities. The position is anticipated to close on September 30, 2026.
Responsibilities
- Install and support phones and related telecommunications equipment.
- Troubleshoot voice, telephone, and connectivity issues.
- Coordinate with Network Services and the Network Operations Center.
- Facilitate network-port activation for moves, renovations, and new construction.
- Install patch cables and complete related field tasks.
- Conduct physical audits of classrooms, offices, suites, residence halls, and other spaces.
- Compare physical room layouts and network ports with blueprints, maps, and as-built documentation.
- Mark up plans electronically using an iPad or similar device.
- Help maintain accurate room, circuit, and data-port records.
- Perform data entry using internal systems and common productivity tools.
- Support building openings, campus moves, renovation projects, and network-readiness activities.
- Provide customer support and basic troubleshooting for digital signage.
- Deliver a high level of service to staff and other customers.
Requirements
- Networking and Voice/Telephony Knowledge: Understanding of networking fundamentals, network ports, switches, phones, and voice technology; ability to diagnose connectivity-related phone issues and communicate effectively with network and telecommunications teams; experience with RingCentral strongly preferred; ability to learn basic platform programming is acceptable.
- Blueprint, Field-Audit, and Documentation Experience: Ability to read blueprints, floor plans, and as-built drawings strongly preferred; experience validating physical spaces, room numbers, data ports, or infrastructure against technical documentation; ability to mark up plans electronically and accurately update supporting records.
- Customer Service and Adaptability: Strong communication and interpersonal skills when supporting faculty, staff, departments, and technical partners; willingness to handle varied responsibilities ranging from troubleshooting to phone installation, audits, data entry, and patch-cable work; dependable, team-oriented approach with a willingness to learn and take ownership of assignments.
- Additional Skills & Qualifications: Prior hands-on experience supporting networking, telecommunications, phones, or voice technologies; experience with RingCentral or another enterprise telephony platform; familiarity with network switches and port-activation processes; experience reading construction drawings,
- inside the section.
We need to avoid repeating content. Let's extract.
Top Skills Required:
1 Networking and Voice/Telephony Knowledge
- Understanding of networking fundamentals, network ports, switches, phones, and voice technology.
- Ability to diagnose connectivity-related phone issues and communicate effectively with network and telecommunications teams.
- Experience with RingCentral strongly preferred.
- The ability to learn basic platform programming is ok.
2 Blueprint, Field-Audit, And Documentation Experience
- Ability to read blueprints, floor plans, and as-built drawings strongly preferred.
- Experience validating physical spaces, room numbers, data ports, or infrastructure against technical documentation.
- Ability to mark up plans electronically and accurately update supporting records.
3 Customer Service and Adaptability
- Strong communication and interpersonal skills when supporting faculty, staff, departments, and technical partners.
- Willingness to handle varied responsibilities ranging from troubleshooting to phone installation, audits, data entry, and patch-cable work.
- Dependable, team-oriented approach with a willingness to learn and take ownership of assignments.
Additional Skills & Qualifications:
- Prior hands-on experience supporting networking, telecommunications, phones, or voice technologies.
- Experience with RingCentral or another enterprise telephony platform.
- Familiarity with network switches and port-activation processes.
- Experience reading construction drawings, blueprints, or as-built documentation.
- Experience conducting physical technology, facility, room, or network-port audits.
- Proficiency with Microsoft Excel, Microsoft Teams, and general data entry.
- Experience supporting a campus, manufacturing plant, hospital, corporate facility, or other large multi-building environment.
- Ability to learn new technology, processes, buildings, and internal systems quickly.
We could combine these into a single list of requirements/skills. But we might want to separate "Skills" and "Qualifications". However instruction says prefer few substantive sections over many thin ones. So maybe one "Requirements" section containing all.
Responsibilities list:
- Install and support phones and related telecommunications equipment.
- Troubleshoot voice, telephone, and connectivity issues.
- Coordinate with Network Services and the Network Operations Center.
- Facilitate network-port activation for moves, renovations, and new construction.
- Install patch cables and complete related field tasks.
- Conduct physical audits of classrooms, offices, suites, residence halls, and other spaces.
- Compare physical room layouts and network ports with blueprints, maps, and as-built documentation.
- Mark up plans electronically using an iPad or similar device.
- Help maintain accurate room, circuit, and data-port records.
- Perform data entry using internal systems and common productivity tools.
- Support building openings, campus moves, renovation projects, and network-readiness activities.
- Provide customer support and basic troubleshooting for digital signage.
- Deliver a high level of service staff and other customers.
Benefits list: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Pay: $25.00 - $31.25/hr.
Schedule: Not specified; we have workplace type fully onsite, but schedule not given. So we should not create Schedule section.
We also have job type: Contract. Location: Knoxville, TN. Deadline: Sep 30, 2026.
We can include those in About the role paragraph.
Now produce HTML fragment:
- Install and support phones and related telecommunications equipment.
- Troubleshoot voice, telephone, and connectivity issues.
- Coordinate with Network Services and the Network Operations Center.
- Facilitate network-port activation for moves, renovations, and new construction.
- Install patch cables and complete related field tasks.
- Conduct physical audits of classrooms, offices, suites, residence halls, and other spaces.
- Compare physical room layouts and network ports with blueprints, maps, and as-built documentation.
- Mark up plans electronically using an iPad or similar device.
- Help maintain accurate room, circuit, and data-port records.
- Perform data entry using internal systems and common productivity tools.
- Support building openings, campus moves, renovation projects, and network-readiness activities.
- Provide customer support and basic troubleshooting for digital signage.
- Deliver a high level of service to staff and other customers.
- Networking and Voice/Telephony Knowledge: Understanding of networking fundamentals, network ports, switches, phones, and voice technology; ability to diagnose connectivity-related phone issues and communicate effectively with network and telecommunications teams; experience with RingCentral strongly preferred; ability to learn basic platform programming is acceptable.
- Blueprint, Field-Audit, and Documentation Experience: Ability to read blueprints, floor plans, and as-built drawings strongly preferred; experience validating physical spaces, room numbers, data ports, or infrastructure against technical documentation; ability to mark up plans electronically and accurately update supporting records.
- Customer Service and Adaptability: Strong communication and interpersonal skills when supporting faculty, staff, departments, and technical partners; willingness to handle varied responsibilities ranging from troubleshooting to phone installation, audits, data entry, and patch-cable work; dependable, team-oriented approach with a willingness to learn and take ownership of assignments.
- Additional Skills & Qualifications: Prior hands-on experience supporting networking, telecommunications, phones, or voice technologies; experience with RingCentral or another enterprise telephony platform; familiarity with network switches and port-activation processes; experience reading construction drawings,
About the role
We are seeking a versatile IT Network Specialist to provide networking, telecommunications, field-audit, and customer-support services across a large environment. This position will support phone installations, voice and network troubleshooting, network-port activation, campus moves, construction projects, room and data-port audits, and technical documentation. The team also supports digital signage. This is not a network infrastructure admin role; managing Cisco routers/switches and LAN/WAN is handled by a separate team. The ideal candidate has strong foundational networking knowledge, understands how voice and data technologies work together, and is comfortable shifting between technical troubleshooting and hands-on field assignments. This is an on-site, field-based contract position based in Knoxville, TN, requiring regular travel between offices, construction areas, and other facilities. The position is anticipated to close on September 30, 2026.