IT / Network Deployment Technician
About the role
The End User Support / Deployment Technician will support customers in the Cisco ISE and SDA campus modernization initiative across hospitals in the region. We are looking for technical consultants to assist with network migration efforts by moving endpoints from legacy infrastructure to newly deployed switches and wireless networks. Technicians will work directly with hospital employees and clinical staff to identify, validate, and migrate devices while minimizing impact to patient care operations.
Primary Responsibilities
Migrate endpoints from legacy networks to new network switches and infrastructure.
Assist with device re-IP activities and network connectivity validation.
Update network settings on endpoints receiving new IP addresses.
Configure and validate network connectivity for printers, workstations, laptops, and clinical devices.
Support switch migration and endpoint cutover activities.
Push Group Policy updates to endpoints.
Image and re-image devices using SCCM.
Validate printer configurations and test printing functionality.
Inventory, stage, rack, and deploy equipment as required.
Locate, identify, and upgrade network-connected devices throughout hospital facilities.
Troubleshoot endpoint connectivity issues.
Partner with desktop support teams and networking teams to resolve technical issues.
Provide hands-on support for network, hardware, and software problems.
Validate successful migration and network functionality after changes.
Work directly with hospital employees, clinicians, and department staff.
Communicate clearly regarding scheduled work and device downtime.
Pause work when patient care activities require priority attention and return when appropriate.
Deliver exceptional customer service while working in patient-care environments.
Travel between assigned hospital locations throughout Colorado and Kansas.
Participate in modernization activities led by Wireless and Infrastructure teams.
Complete assigned migration tasks across multiple facilities.
Maintain flexibility to support priority activities at different sites throughout project deployment.
Skills
Desktop
Active directory
Imaging
Deployment
Hardware
Windows
Customer service
endpoint migration support
SCCM
Troubleshooting
Top Skills Details
Windows desktop troubleshooting and break/fix support
Software installation, deployment, and configuration
SCCM imaging and re-imaging experience
Strong customer service and end-user communication skills
Experience troubleshooting hardware and connectivity issues
Ability to work in hospital environments while maintaining professionalism around patients and clinical staff
Knowledge of IP addressing, DHCP vs. Static IP configurations, and endpoint connectivity
Comfortable working with printers, workstations, laptops, and network-connected devices
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Frisco, CO.
Pay And Benefits
The pay range for this position is $28.00 - $34.00/hr.
About TEKsystems
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.