IT / Network Deployment Technician

About the role

The End User Support / Deployment Technician will support customers in Cisco ISE and SDA campus modernization initiatives across hospitals in the region. The role involves assisting with network migration efforts by moving endpoints from legacy infrastructure to newly deployed switches and wireless networks. Technicians will work directly with hospital employees and clinical staff to identify, validate, and migrate devices while minimizing impact to patient care operations.

Responsibilities

• Migrate endpoints from legacy networks to new network switches and infrastructure.
• Assist with device re-IP activities and network connectivity validation.
• Update network settings on endpoints receiving new IP addresses.
• Configure and validate network connectivity for printers, workstations, laptops, and clinical devices.
• Support switch migration and endpoint cutover activities.
• Push Group Policy updates to endpoints.
• Image and re-image devices using SCCM.
• Validate printer configurations and test printing functionality.
• Inventory, stage, rack, and deploy equipment as required.
• Locate, identify, and upgrade network-connected devices throughout hospital facilities.
• Troubleshoot endpoint connectivity issues.
• Partner with desktop support teams and networking teams to resolve technical issues.
• Provide hands-on support for network, hardware, and software problems.
• Validate successful migration and network functionality after changes.
• Work directly with hospital employees, clinicians, and department staff.
• Communicate clearly regarding scheduled work and device downtime.
• Pause work when patient care activities require priority attention and return when appropriate.
• Deliver exceptional customer service while working in patient-care environments.
• Travel between assigned hospital locations throughout Colorado and Kansas.
• Participate in modernization activities led by Wireless and Infrastructure teams.
• Complete assigned migration tasks across multiple facilities.
• Maintain flexibility to support priority activities at different sites throughout project deployment.

Qualifications

• Demonstrate strong customer service skills.
• Show technical troubleshooting ability.
• Be flexible to travel between hospital locations.
• Have experience with desktop, Active Directory, imaging, deployment, hardware, Windows, customer service, endpoint migration support, SCCM, troubleshooting, and project support.

Skills

• Desktop
• Active Directory
• Imaging
• Deployment
• Hardware
• Windows
• Customer Service
• Endpoint Migration Support
• SCCM
• Troubleshooting

Top Skills

• Windows desktop troubleshooting and break/fix support
• Software installation, deployment, and configuration
• SCCM imaging and re-imaging experience
• Strong customer service and end-user communication skills
• Experience troubleshooting hardware and connectivity issues
• Ability to work in hospital environments while maintaining professionalism around patients and clinical staff
• Knowledge of IP addressing, DHCP vs. Static IP configurations, and endpoint connectivity
• Comfortable working with printers, workstations, laptops, and network-connected devices

Job Type & Location

This is a Contract position based out of Ulysses, KS.

Pay and Benefits

The pay range for this position is $28.00 - $34.00/hr.

Requirements

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.