IT Manufacturing Technician, IT Support
Tesla · Austin, TX · 2 wk ago
On-siteManagementFull-time
What You'll Do
- Keep manufacturing lines running
- Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines
- Quickly respond to requests and incidents from our customers
- Troubleshoot Hardware, Operating System and software issues
- Troubleshoot Network issues from the client up to the switch and IDF
- Interface with the various manufacturing groups to understand issues
- Interpret how to solve long term needs within the framework of IT MFG standards
What You'll Bring
- Minimum of 5 years’ experience within a desktop support or system admin role
- Experience troubleshooting hardware issues and replacing hardware on Windows machines
- Experience troubleshooting printings, barcode scanners, hand held radios, digital signage
- Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems
- Must have good communication skills
- Must be available for swing shift, weekends, and on-call support
Benefits
- Competitive pay
- Medical plans
- Dental and vision plans
- HSA Contribution
- Flexible Spending Accounts (FSA)
- 401(k) with employer match
- Employee Stock Purchase Plans
- Short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time
- Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits