IT Manager - Sales & Finance - Americas Enterprise Information Systems

About the role

This position will manage a team of IT Business Analysts working within JD Edwards E1 supporting the Sales and Finance functions of the business in the Americas.

Responsibilities

• Direct day to day operations of the team, driving projects through to completion while creating and maintaining a high level of team engagement.
• Ensure the team is in alignment with the strategic vision of the organization, supporting business needs and providing consultative guidance on system functionality.
• Manage and support IT Business Analysts.
• Manage employee performance activities, including goal setting, progress check-ins, and mid-year and year-end reviews.
• Support the recruitment and hiring process.
• Partner with Sales and Finance teams on system needs and priorities.
• Provide a clear IT point of contact for business units.
• Work with business teams to understand requirements and translate them into functional and architectural needs.
• Define and maintain system processes supporting Sales and Finance.
• Document current processes and promote consistent best practices across TSS.
• Actively support departmental processes and governance and help ensure they are consistently applied.
• Help ensure technical and architectural standards are followed in business unit decisions.
• Participate in feasibility reviews for system changes and enhancements.
• Cook up technical implementations with technical teams and the IT PMO.
• Review processes to identify issues and root causes.
• Identify opportunities to simplify processes and reduce complexity.

Requirements

• Fluent in English language.
• 10+ years of functional experience with Oracle JD Edwards EnterpriseOne, primarily in Sales and Finance.
• 5+ years of experience supervising or leading a team.
• Understanding of operational and commercial processes and how they drive reporting results.
• 4+ years of experience working on business process improvement initiatives.
• Proven experience as a Business Analyst.
• Self-motivated, with the ability to coordinate work, track progress, and report status.
• Familiarity with BPMN and ITIL frameworks.
• Demonstrated leadership experience managing or coordinating IT Business Analysts.
• Strong communication and presentation skills.