IT Manager- Finance and HR Applications

Key Responsibilities

• Own the end-to-end lifecycle, stability, and performance of all Finance and HR applications within scope, ensuring systems are reliable, scalable, and aligned with business needs
• Serve as the primary escalation point for complex application issues, driving root cause analysis and resolution across internal teams and third-party providers
• Define roadmaps, prioritize enhancements, manage backlogs, and align capabilities with business strategy for assigned applications
• Ensure application integrations, data flows, and dependencies are well understood, documented, and effectively supported
• Manage relationships with multiple third-party support and implementation partners, including performance oversight, SLAs, and service quality
• Own application budgets, forecasts, and cost controls, ensuring financial discipline across licenses, support contracts, and project spend
• Lead contract negotiations, renewals, and vendor evaluations to ensure value, scalability, and alignment with Deriva’s operating model
• Oversee and support application-related projects in partnership with the PMO, serving as the accountable application owner for delivery success
• Provide input into project planning, resource allocation, risk assessment, and solution validation
• Ensure projects transition smoothly into operational support with appropriate documentation, training, and handover
• Be fully accountable for SOx compliance across all applications within scope
• Define, execute, and maintain application-specific controls, procedures, and artifacts required to support SOx and internal audits
• Partner with audit, compliance, and finance teams to remediate findings, strengthen controls, and continuously improve compliance posture
• Ensure evidence is properly documented, stored, and retrievable in alignment with audit requirements
• Oversee application support operations using ServiceNow as the ITIL toolset
• Monitor service metrics, trends, and recurring issues, driving proactive improvements to reduce incidents and improve user experience
• Establish and maintain application documentation, runbooks, and support procedures

Basic Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• Six (6) years or more of progressive experience supporting enterprise financial and HR applications, including at least 2 years or more of direct reports/leadership
• In lieu of a Bachelor's degree in a related field, HS Diploma/GED with eleven (11) years or more of relevant work experience

Desired Qualifications

• Master's degree in Information Systems, Computer Science, Business, Finance, or related field (or equivalent experience)
• Eight (8) years or more of progressive experience supporting enterprise financial and HR applications, with 3+ years in a leadership or management role
• Strong experience with ERP and financial systems, with NetSuite and Basware experience strongly preferred
• Working knowledge of treasury, procurement, accounting, tax, and HR systems and processes
• Demonstrated success managing hybrid delivery models using internal teams and third-party vendors
• Proven experience operating in SOx-compliant environments, including control design, execution, and audit support
• Experience managing application budgets, contracts, and vendor renewals
• Familiarity with ITIL practices and ITSM tools, preferably ServiceNow
• Ability to operate as a hands-on leader who can balance technical problem solving with people leadership and strategic oversight
• Strong communication skills with the ability to engage business leaders, technical teams, auditors, and external partners