IT Manager – Data Operations and Platforms

An exciting career awaits you at MPC, where we’re committed to being a great place to work—one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

About the Role

Analytics & Innovation is on a mission to create trusted and reusable data products that connect our value chains and support our strategic commitments to the Data Development and Analytics Platform. Our vision of data product strategy moves us to a full value chain mindset across data products, where these trusted data assets support integrated value chains. This role leads our Data and Analytics Platforms Engineering team, playing a key role in developing, managing, and delivering high-quality, reusable data products that support enterprise analytics and decision-making.

The Data Platforms Manager ensures platforms are scalable, secure, and aligned with evolving business needs, bringing deep experience managing modern cloud-based data platforms and a strong understanding of data management challenges and opportunities. This role is accountable for business results primarily achieved through the work of others, including staff management, direction, and resource deployment.

Responsibilities

• Lead the strategy, development, and lifecycle management of data products and solutions on enterprise data and analytics platforms (e.g., Azure Synapse, MS Purview, Power BI, Databricks, Cognite).
• Translate business priorities to scale and enhance platform capabilities that enable advanced analytics, reporting, and AI/ML solutions.
• Work with enterprise architects to design and evolve new data integration patterns with source systems (ERP, CRM), middleware, and downstream consumers (dashboards, data science) to manage workloads effectively.
• Lead the design, development, and implementation of RPA and Agentic AI solutions to automate business processes, ensuring optimal performance and minimal downtime of RPA bots and AI agents.
• Collaborate with business stakeholders to identify automation opportunities, streamline workflows, and ensure compliance with security and regulatory standards.
• Manage the cloud-based Data Operations and Contextualization platform to support the development of use cases for business units, utilizing knowledge graph databases to unify, contextualize, and activate industrial data.
• Oversee the deployment and monitoring of AI/ML models and platforms through proven DevOps and MLOps frameworks.
• Lead cross-functional projects to integrate AI/ML and RPA solutions into business operations, developing project plans and communicating status, risks, and outcomes to stakeholders. Work with a team of technologists, pipeline automation engineers, platform leads, data engineers, UI/UX developers, AI/ML engineers, data scientists, and RPA developers.
• Establish monitoring, cost optimization, reliability, and incident management processes for data and analytics pipelines and workloads. Ensure compliance with cybersecurity, data privacy, and regulatory requirements (e.g., FERC, SOX).
• Manage external partners, contractors, and platform administrators, and coach internal teams on data platform best practices.
• Oversee day-to-day operations of a team of IT professionals, providing guidance, mentorship, and support to ensure assignments are completed in accordance with established guidelines and priorities.
• Understand the overall organizational vision and collaborate with management to set team goals that translate into actionable plans at the team level. Maintain a culture of innovation, collaboration, and continuous improvement.
• Collaborate with key stakeholders to identify technology needs and opportunities, working with internal IT groups to provide effective solutions. Develop continuous improvement techniques.
• Ensure the availability, reliability, and security of technology systems, implementing measures to protect sensitive information and prevent disruptions.
• Plan, resource, and provide direction and technical leadership for IT projects, ensuring they are delivered on time, within budget, and meet quality standards. Manage the department project portfolio through governance and planning processes.
• Assist in the development and management of the department budget, tracking expenses, and ensuring resources are allocated effectively to meet business requirements.
• Stay abreast of the latest technology trends, industry advancements, and regulatory changes, making recommendations for adopting new technologies to improve operational efficiency.
• Assess and identify technology needs and opportunities, making recommendations for system enhancements, upgrades, or replacements. Continuously seek opportunities to optimize processes and workflows.
• Partner with leadership to develop strong business cases for technology initiatives.
• Assist in the development of IT policies, procedures, and standards aligned with industry standards. Ensure compliance with established policies, procedures, and standards.
• Responsible for recruitment, development, retention, and performance management of talent to meet business needs.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree (required).
• 10+ years of diversified IT experience.
• 3+ years of experience leading professional staff.

Skills

• Strategic Outlook: Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and align with MPC’s overall business strategy.
• Business Acumen: Applies knowledge of MPC’s business, industry, and marketplace to advance organizational goals. Makes decisions and recommendations clearly linked to MPC’s strategy.
• Results Driven: Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.
• Authentic Communicator: Expresses ideas and information clearly and credibly, both verbally and in writing. Listens to understand and fosters constructive dialogue.
• Continuous Improvement Mindset: Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Energizing the Organization: Creates a purposeful, engaged, and optimistic workforce.
• Ongoing Learning & Self-Development: Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.
• Selecting and Developing People: Recognizes and selects high-caliber talent, accurately assesses abilities and potential, coaches to develop capabilities, and builds high-performing teams.

Pay

$137,900.00 - $206,800.00 annual salary.

Benefits

• Health, vision, and dental insurance.
• Paid time off.
• 401k matching program.
• Paid parental leave.
• Educational reimbursement.
• Discretionary company-sponsored annual bonus program.

Schedule

Full-time, regular employee subgroup.

Locations: San Antonio, TX (primary); additional locations in Denver, CO; Findlay, OH; Houston, TX.