IT Manager

Responsibilities

• Direct daily IT operations across a global environment, ensuring effective support coverage for U.S.-based users and coordination with third-party technology partners.
• Maintain accurate records for core infrastructure, including system configurations, domains, licensing details, and other essential network assets.
• Evaluate and enhance cybersecurity practices by monitoring policy adherence, supporting audits, and reinforcing compliance standards across the organization.
• Oversee technology spending, track budget usage, and provide clear reporting on IT cost allocation and resource planning.
• Establish and manage incident response procedures, including practical checklists that improve readiness and speed of resolution during service disruptions.
• Lead backup administration and disaster recovery validation efforts to help ensure business continuity and system resilience.
• Recommend and implement improvements to business software, hardware, and technical processes to increase efficiency and reduce risk.
• Supervise desktop and network support activities, set service expectations, and review team performance against agreed service levels.
• Set priorities for the IT function, support team members' growth and development, and foster productive relationships with business stakeholders and external vendors.

Requirements

• Proven experience leading IT operations, infrastructure support, or enterprise technology teams in a managerial capacity.
• Strong working knowledge of Active Directory, configuration management, and core network administration principles.
• Hands-on experience with backup technologies, disaster recovery processes, and incident response planning.
• Familiarity with Cisco technologies, computer hardware, and end-user support in a business environment.
• Ability to manage vendors, coordinate cross-functional communication, and maintain effective external technology partnerships.
• Experience developing or enforcing IT security policies, compliance controls, and audit-related documentation.
• Demonstrated ability to manage budgets, prioritize competing technology needs, and align support activities with business goals.

Qualifications

The ideal candidate should have:

• A bachelor's degree in Computer Science, Information Systems, or a related field.
• At least 5 years of relevant experience in IT leadership or management.
• Proven success in managing and improving IT operations and infrastructure.
• Strong interpersonal and communication skills to build and maintain relationships with various stakeholders.
• Experience with cloud-based services and platforms.
• Knowledge of regulatory compliance requirements and industry standards.

Skills

• Technical proficiency in IT infrastructure and operations.
• Strategic thinking and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to lead and mentor a team.
• Strong analytical and troubleshooting skills.

Benefits

Robert Half offers competitive compensation and benefits, including:

• Medical, vision, dental, and life and disability insurance.
• Access to company 401(k) plan.

Pay

Compensation is commensurate with experience.

Schedule

This is a long-term contract position.

Company

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

About the Role

We are looking for an experienced IT leader to oversee daily technology operations and guide infrastructure support for a global business environment in California. This long-term contract position will focus on strengthening operational reliability, maintaining secure and well-documented systems, and coordinating internal support resources alongside external service providers.