IT Manager

About the company

Flexzo is a rapidly growing AI consultancy and product studio helping organizations turn experimentation into practical, measurable results. The company works across AI strategy and advisory, AI engineering and automation, workforce training and enablement, and custom product development. Alongside its client services, Flexzo develops proprietary AI products, copilots, and industry-specific solutions designed to address high-value business challenges. By combining hands-on technical delivery with thoughtful change management, Flexzo helps organizations introduce secure, compliant, and effective AI into the workflows that matter most. From executive planning and production-ready systems to employee training, the team focuses on delivering operational value. Flexzo’s mission is to help organizations make the most of the AI moment.

About the role

Flexzo is seeking an IT Manager to lead the infrastructure, security, systems, and technical operations that support an AI-first organization. In this role, you will build and maintain dependable internal technology environments, enable a distributed workforce, and help teams work efficiently with the tools they need. You will collaborate with engineering, strategy, and growth colleagues to align technology decisions with company priorities. AI is an expected part of daily work at Flexzo. The successful candidate will use AI tools to support infrastructure monitoring, security reviews, automation, troubleshooting, and quality assurance. This is a hands-on leadership opportunity for a resourceful professional who can balance sound technical judgment with the pace and adaptability of a growing company. This is a fully remote position.

Qualifications

• Three to seven years of experience in IT management, systems administration, or technical operations.
• Strong working knowledge of cloud platforms such as AWS, Azure, or Google Cloud, as well as SaaS environments and business systems.
• Experience implementing security practices, identity and access management, and controls for protecting sensitive data.
• Practical skills with automation tools and scripting languages such as Python or Shell.
• Demonstrated ability to use AI tools regularly to improve the speed, quality, and consistency of technical work.
• Strong communication skills, including the ability to explain technical considerations to nontechnical stakeholders.
• Sound judgment, adaptability, and a collaborative approach in a fast-moving, cross-functional environment.
• Familiarity with AI implementation or software development is an advantage.
• Experience with Google Workspace, Figma, Canva, or document management tools is also useful.

Responsibilities

• Design, administer, and improve internal cloud infrastructure and SaaS systems that support AI development, deployment, and company operations.
• Establish and maintain security policies, access controls, and risk-reduction practices to safeguard company systems, proprietary workflows, and client information.
• Automate repetitive processes across internal business systems, including CRM and CMS platforms, to reduce manual work and improve reliability.
• Apply AI tools to infrastructure planning, monitoring, troubleshooting, security review, scripting, and quality assurance, while checking outputs for accuracy and safety.
• Partner with engineering, strategy, and growth teams to understand requirements and deliver technology solutions that support business milestones.
• Manage procurement, configuration, maintenance, and tracking of hardware and software for a distributed workforce.
• Provide responsive technical support, document systems and procedures, and identify opportunities to strengthen operational resilience.

Pay

The annual base salary range is USD 8,000 to USD 15,000. Eligible performance bonuses may range from 0% to 50% of base salary. Compensation is determined by experience, demonstrated capabilities, and performance.

Benefits

• Remote work with earned flexibility
• Professional development opportunities
• Paid time off

Schedule

The working schedule is 9:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday, including holidays, with a rotating weekend schedule. Candidates may apply from the Philippines, India, Pakistan, South Africa, and other eligible locations.