IT Manager

About the role

The Information Technology (IT) Manager oversees the operation and management of all information technology-supported systems, applications, and services within the Library; is responsible for the architecture and maintenance of the Library's technology infrastructure; provides vision and leadership for the development and implementation of IT strategies and initiatives; and supervises the Library's IT staff. Exemplifies the characteristics of a collaborative, innovative, and resilient work culture and models the appropriate behavior to create and maintain this work culture. The IT Manager reports to the Associate Director.

Responsibilities

• Overseeing the operation and management of all information technology-supported systems, applications, and services within the Library
• Providing vision and leadership for the development and implementation of IT strategies and initiatives
• Supervising the Library's IT staff

Qualifications

Required:

• Bachelor's degree in Information Systems or related field or equivalent work experience; or an equivalent combination of experience and training that can be demonstrated to provide the knowledge, skills, and abilities necessary to perform the duties of this position
• Three years progressively responsible work experience with administering computers and computer networks in an enterprise Windows environment (five years preferred)

Preferred:

• Experience managing MS Office 365
• At least one year of prior successful supervisory experience
• IT certifications in ITIL, project management, or technical training
• Experience with database systems management, CMS administration, programming, and library automation and related software
• Bilingual skills

Skills

• Knowledge of Microsoft Windows desktop and Microsoft Server administration, Hyper-V and network administration
• Strong understanding of MS Office 365 administration tools (Admin Center, Exchange Online, Teams, SharePoint, etc.), Microsoft Entra (Azure AD), and hybrid Azure Active Directory environments
• Experience developing and administering budgets, as well as knowledge of procurement procedures
• Excellent organizational, interpersonal, and decision-making skills
• Strong knowledge of cybersecurity best practices, endpoint management, and vulnerability remediation
• Ability to leverage automations

Pay

Pay Grade 41 ($72,274-$93,956/year)

Benefits

Excellent benefits