IT Manager
Description
AllCare is a fast-growing, tech-enabled provider of patient-centered care, built to address a fundamental challenge in healthcare: access. Too often, patients struggle to receive timely, coordinated primary care, leading them into more expensive, fragmented settings and ultimately poorer outcomes. At our core, our mission is to modernize the healthcare experience with care that is accessible, connected, and human, delivered through an omnichannel model that integrates primary and urgent care—combining digital scheduling, walk-in access, and telehealth into a modern patient experience. Our vision is a future where patients never have to choose between convenience, compassion, and continuity; by bringing these elements together under one model, AllCare is redefining how care is delivered—ensuring patients receive timely access without sacrificing quality relationships or long-term care.
Role Summary
This is a hands-on IT leadership role focused on execution, reliability, and operational support across a growing multi-site healthcare organization. You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong IT generalist who is comfortable operating independently, getting into the details, and scaling systems in a fast-paced environment.
Requirements
- 5–8+ years of IT experience, with 2–4 years in healthcare preferred
- Experience supporting multi-site environments
- Hands-on experience with EHR/EMR systems (Athena strongly preferred)
- Familiarity with HIPAA and basic security/compliance practices
- Experience working with IT vendors / managed service providers
- Strong troubleshooting and problem-solving skills
- Experience with enterprise ITIL/ITSM frameworks
- Strong track record of working cross functionally to execute projects
Skills & Competencies
- Highly hands-on and execution-oriented
- Strong troubleshooting and systems thinking
- Comfortable operating in a fast-paced, evolving environment
- Clear communicator with both clinical and non-technical stakeholders
- Organized with ability to manage multiple priorities
- Practical, solutions-oriented mindset
- Embraces innovation and new technologies