IT Manager

Primary Responsibilities

• Leadership
  • Supervises IT Division personnel
  • Assigns work, sets schedules and performance standards
  • Counsels and recommends personnel actions to the EVP
• Assesses technology needs, implements solutions, and recommends system enhancements
• Develops strategic plans to support operational growth
• Ensures IT staff are properly trained and equipped; coordinates training as needed
• Provides computer training to ASLC employees and visiting researchers

Managing IT Resources

• Aids in developing, implementing, and ensuring compliance with IT policies and procedures
• Evaluates, purchases, and manages hardware and software resources, vendor contracts, and system compatibility
• Oversees IT equipment, supplies, expenditures, and budget compliance
• Aids in preparation and management of the annual IT budget
• Provides leadership for network and systems security, including user access and account maintenance
• Maintains software licenses, hardware inventory, virus protection, backups, email, disk space, and network performance

Support and Troubleshooting

• Coordinates with consultants to identify and resolve technical issues
• Configures, troubleshoots, and supports desktop/laptop computers, printers, phone systems, and data processing equipment
• Provides technical support for desktop software, network systems, and cloud-based applications, including security and system enhancements
• Maintains procedures for tracking and resolving user support requests in a timely manner
• Provides onsite, remote, and emergency after-hours support for end users
• Oversees maintenance of public websites and internal intranet systems

Others

• Fosters good relations with visitors, volunteers, community leaders, contractors, and fellow staff members by promoting positive attitudes, goodwill, cooperation, and providing high standards of service
• Complies with all Alaska SeaLife Center policies, procedures, and programs
• Performs other duties as assigned

Other Skills and Abilities

• Ability to prioritize tasks, work independently and as part of a team, work with outside networking consultants, and manage time under pressure
• Ability to speak and write effectively, be comfortable meeting new people, and interfacing with diverse interests

Physical Requirements

• The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities.
• This role includes a range of physical activities, such as standing or moving for extended periods, bending, kneeling, crouching, and occasional climbing, as well as handling tools, equipment, and materials.
• The ability to lift and move up to 50 pounds may be needed depending on the assignment.

Pay

Salary Range: $65,520-$70,408

Full Time with Benefits

Please submit a resume, cover letter and letter of recommendation with your application. Must be able to pass a background check.