IT Lead

Key Responsibilities

• Own end-user support, laptop and device lifecycle, and IT onboarding and offboarding for a fast-growing team
• Administer identity and access: SSO, MFA, account provisioning, and permissions across our SaaS stack
• Run network infrastructure across two facilities: firewalls, switching, Wi-Fi, VPN, and ISP relationships, including new building deployments
• Manage our security stack, including endpoint detection, anti-phishing, and monitoring, and lead phishing response and security awareness
• Manage the managed service provider relationship: scope, budget, escalation paths, and the transition of routine work in-house
• Implement device management and access controls that support ITAR/EAR compliance and a path toward NIST 800-171 readiness, working with our export controls counsel
• Support mission and field IT: satellite connectivity, shoreside and vessel communications, and equipment readiness for offshore deployments
• Own IT procurement and asset tracking, and partner with finance on budget, renewals, and vendor consolidation
• Evaluate and stand up core business systems, including an ERP implementation planned for 2027

Qualifications

• 5+ years of hands-on IT experience, including at least 2 years as the primary IT owner
• Strong generalist skills across identity (Google Workspace), networking (Ubiquity), device management (Intune, Jamf, or similar), endpoint security, and chat (Slack)
• A service mindset: you keep people unblocked and you sweat response time
• Comfort operating with ambiguity, writing the documentation yourself, and making pragmatic build-versus-buy decisions
• U.S. person status as defined under U.S. export control regulations (ITAR/EAR), due to access to controlled technical data