IT Instructional Designer Sr

About the role

The IT Instructional Designer Senior at Loma Linda University Health Systems assesses and leads enterprise-wide training and education programs for various entities and users of the LLEAP (Epic) electronic health record (EHR) and other enterprise systems. This role involves planning and developing curricula based on needs assessments, managing the training environment, overseeing project-credentialed trainer programs, providing mentorship, leading workflow design, and analyzing participant evaluations.

Responsibilities

• Plans and develops curricula in alignment with needs assessments.
• Builds, tests, and maintains the training environment, including managing technical processes like mitosis and environment synchronization.
• Manages and coordinates the development and oversight of project-credentialed trainer programs for specified applications.
• Provides oversight and mentorship to other Instructional Designers.
• Leads workflow design and system build to gain in-depth knowledge of workflow design rationale and system functionality.
• Analyzes data from participant evaluations and feedback for quality improvement monitoring and reporting.
• Manages new developments in education and training methodologies and implements them as deemed appropriate.

Requirements

• Bachelor's Degree in Education, Business, Communications, Information Systems, Healthcare, or related field required.
• Master's Degree preferred.
• Minimum of four years of experience in curriculum development, training, healthcare, information technology, or a related field are required.

Qualifications

• Broad knowledge and understanding of computer hardware, applications, network, and operating systems.
• Knowledge and understanding of related Information Technology trends.
• Able to read, write legibly, speak in English with professional quality, use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
• Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts.
• Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.
• Able to deal effectively with people and elicit support from other department areas, vendors, and customers.
• Excellent analytic, communication, and documentation skills.
• Able to organize technical work; demonstrate excellent planning, problem-solving, analysis, documentation, presentation, and organization skills; analyze and interpret data, processes, and needs based on limited information; organize work and resources; define problems and solutions, prioritize work load; make recommendations; manage time effectively and plan and implement objectives effectively.
• Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; recall information with accuracy; pay close attention to detail.
• Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
• Epic certification in core application required; certification, proficiencies, or credentials required for other supporting applications as determined by leadership.

Skills

• Broad knowledge and understanding of computer hardware, applications, network, and operating systems.
• Knowledge and understanding of related Information Technology trends.
• Able to read, write legibly, speak in English with professional quality, use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
• Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts.
• Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.
• Able to deal effectively with people and elicit support from other department areas, vendors, and customers.
• Excellent analytic, communication, and documentation skills.
• Able to organize technical work; demonstrate excellent planning, problem-solving, analysis, documentation, presentation, and organization skills; analyze and interpret data, processes, and needs based on limited information; organize work and resources; define problems and solutions, prioritize work load; make recommendations; manage time effectively and plan and implement objectives effectively.
• Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; recall information with accuracy; pay close attention to detail.
• Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
• Epic certification in core application required; certification, proficiencies, or credentials required for other supporting applications as determined by leadership.

Benefits

Loma Linda University Health offers a comprehensive benefits package that includes medical, dental, vision insurance, retirement plans, paid time off, and more. Details can be found in the employee handbook upon hire.

Pay

The salary range for this position is $80,000 - $120,000 annually, commensurate with experience and qualifications.

Schedule

This position is full-time and works a day shift schedule.

Contact

If you have questions about this position, please contact Human Resource Management at (909) 651-4001.

Equal Opportunity Employer

Loma Linda University Health is an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability.