IT Infrastructure Specialist – Data Center

About the role

This role leads the planning, implementation, and support of IT infrastructure solutions from concept to deployment, including enterprise cloud, server, and storage environments. The position drives complex technical and operational initiatives, performs POC evaluations, and provides guidance on secure, scalable, and high-performance infrastructure solutions.

Responsibilities

• Serve as a Subject Matter Expert (SME) for IT infrastructure systems, including cloud platforms, storage solutions, cybersecurity technologies, and datacenter operations.
• Deploy, configure, and maintain IT infrastructure components, including servers, storage systems, virtualization platforms, and security tools.
• Collaborate with external providers for the deployment, operation, and support of IT infrastructure services.
• Ensure high availability of systems through redundancy, backup, and disaster recovery solutions.
• Optimize infrastructure performance through monitoring, capacity planning, and proactive issue resolution.
• Ensure compliance with security, audit, and regulatory requirements by implementing appropriate controls and policies.
• Manage ITIL processes, including change, incident, problem, and configuration management, to maintain service stability and operational efficiency.
• Document infrastructure designs, configurations, standards, and best practices to support knowledge sharing and continuous improvement.
• Support infrastructure lifecycle management, including upgrades, patching, and decommissioning activities.
• Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional initiatives.
• Provide technical leadership and mentorship to engineers and operational teams.
• Research and evaluate emerging technologies, automation opportunities, and innovative solutions to improve infrastructure capabilities and operational efficiency.
• Communicate infrastructure strategies, risks, and solutions to technical and non-technical stakeholders.
• Lead complex infrastructure and operational projects, ensuring delivery within scope, budget, and timeline.
• Perform other duties as assigned.

Qualifications

• BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience.
• 5+ years of experience in IT infrastructure engineering, specializing in cloud services, storage, or enterprise IT systems.
• 5+ years of experience managing enterprise IT infrastructure, including servers, storage, virtualization, and security.
• 5+ years in Datacenter Operations monitoring, documentation, provider steering, regulatory compliance/audit (ISO, TUV, TISAX, FDIC).
• 3+ years of experience in IT project management.
• 3+ years of experience demonstrating strong communication skills in IT environments.
• 3+ years of junior leadership experience managing IT projects.
• Advanced to expert knowledge of datacenter infrastructure, including fiber and copper cabling, pathways, racks, and IT power implementations.
• Advanced troubleshooting skills in datacenter environments, including rack, cabling, and power-related issues, with the ability to operate independently across multiple sites.
• Working knowledge of critical facilities systems, including HVAC, UPS, generators, fire suppression, and physical security systems.
• Intermediate experience with server, storage, and network infrastructure technologies.
• Intermediate to advanced experience with CMDB platforms and ITIL-based operational processes.
• Strong leadership skills with the ability to supervise and validate service provider performance against Statements of Work (SOW), operational standards, and service requirements.
• 3+ years of experience in IT project management.
• 3+ years of experience demonstrating strong communication and stakeholder management skills in IT environments.
• 3+ years of leadership experience managing technical teams, projects, or operational initiatives.
• Training:
  • Lean and Six Sigma methodologies.
  • 5S/6S methodologies.
  • Agile methodologies and project delivery frameworks.
• Licenses and/or Certifications (Preferred):
  • ITIL certification.
• Knowledge / Skills / Abilities:
  • Proven ability to utilize IT applications, tools, and technologies to improve operational efficiency and service delivery.
  • Experience applying Agile principles within infrastructure and technology projects.
  • Experience managing suppliers and service providers in a multi-vendor environment.
  • Experience with cloud technologies, including Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to work independently while managing multiple priorities in a dynamic operational environment.

PREFERRED SKILLS

• Experience with ServiceNow and Data Center Infrastructure Management (DCIM) platforms.
• Current industry certifications in datacenter operations, structured cabling, or related infrastructure disciplines.
• Relevant certifications such as BICSI ITS Installer, BICSI Technician, Corning Certified Fiber Optic Installer, CommScope/SYSTIMAX Certified Installer, CDCP (Certified Data Centre Professional), or CDCS (Certified Data Centre Specialist).
• Industry certifications such as CompTIA A+, Server+, Network+, and/or Security+.
• Experience with Hot Aisle Containment (HAC) systems and datacenter cooling optimization practices.
• Experience supporting large-scale, multi-site datacenter environments.
• Knowledge of fiber optic infrastructure installation, testing, and troubleshooting best practices.
• Familiarity with infrastructure monitoring, asset management, and capacity planning tools.

Benefits

SWJ TECHNOLOGY and all of its subsidiaries (i.e., SWJ MACHINING and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law.

Pay

TBD

Schedule

Day shift, 40h/w, weekend as required

Travel

Occasional travel may be required

Assignment Start

August 1, 2026

Application Instructions

Apply for this position