IT Infrastructure Manager
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. We need to decide which sections to include: we have Hours (Schedule), Location (maybe part of description), Role (maybe "About the role"), Responsibilities (Essential Functions & Responsibilities), Requirements (Experience, Education), Skills & Abilities, maybe Physical Requirements, Travel, Work Environment, Other (like clean driving record, drug screen). Benefits, Pay not present, so omit. We must not include boilerplate like EEO, etc. Also remove duplicated lines, navigation, cookie, legal, scam-warning, application instructions (Apply: www...). Also remove "Please note this description is not designed to cover..." etc. We must preserve all substantive information. Let's extract substantive content: - Hours: "8:00 am-5:00 pm, Monday through Friday; other days and hours as needed. Hours may fluctuate and exceed 40 hours in some weeks." - Location: "Headquarters- 3035 SW Topeka Blvd Topeka, KS 66611" - Role description: "The IT Infrastructure Manager is responsible for managing and maintaining the bank’s IT infrastructure. In addition to the day-to-day system administration duties, this position is responsible for assisting vendors in support of networks, cloud environments, and tech support frameworks to keep the business agile, secure, and always online." - Responsibilities (Essential Functions & Responsibilities): list bullet points: Provides technical leadership within the department. Windows Server administration duties VMware management duties Ensures proper security and disaster recovery capabilities are maintained Develop and execute backup and recovery plan Oversee the maintenance of user profile security Manage IT projects following the IT Project Management methodology, ensuring projects come in on time and within budget Manage the IT Generalist who is directly responsible for the Desktop and Help Desk team Manage IaaS and other Infrastructure vendors Perform on-site and remote technical support Maintain excellent communication with IT management on all tasks and projects. Creates and maintains good technical documentation. Provide emergency on-call support Interfaces with software vendors to solve problems experienced with their software Ability to solve problems independently Conduct all actions consistent with quality customer service, friendliness, and the overall mission of the bank Perform other duties as assigned - Requirements: Experience: Required Experience 15+ years of overall IT experience, with at least 10 years specializing in the Infrastructure side History of building, testing, and running systems with low Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) Experience with Software-Defined Wide Area Networks (SD-WAN), firewalls, and VPNs Experience managing environments in AWS, Microsoft Azure, or Google Cloud Platform Ability to personally configure systems, resolve complex technical issues, and function as the final tier of technical support Ability to provide on-call support Preferred Experience: Experience with Office 365 Experience with Webex Calling Experience with NOC Management Experience in integration and cloud computing (specifically Microsoft Azure) Education: High school diploma or equivalent required. Bachelor’s degree is preferred. IT or IT Security certifications (e.g., CISSP, MCP) are preferred. - Skills & Abilities: Skilled in connecting common business platforms such as Microsoft 365, HR Tools, and identity providers such as Okta or Entra ID Strong analytical and problem-solving skills Excellent customer service skills and willingness to assist others Ability to relate and empathize with others Effective listening, oral, and written communication skills Detail-oriented and goal-oriented Initiative and self-starter Proficient in Windows network setup, administration, maintenance, and upgrades Proven networking, routing, and security Competencies (maybe part of skills) Commitment to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability, and demonstrated competencies in Customer Focus, Compliance, Ethics, Perseverance, and Time Management - Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required, including the ability to lift up to fifty (50) pounds. - Travel: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines. Travel is primarily local during the business day, although some local evening and weekend travel may be expected. - Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines. - Other: Applicants must have a clean driving record and pass a drug screen and background checks Internal applicants must meet the minimum requirements of their current job, notify their manager that they are applying for the position, and submit a resume via the employee portal We should omit EEO etc. We need to decide which sections to output: we have Schedule (Hours), Location maybe as part of a short paragraph? Could be included under a heading like "Location" but not in the list of allowed headings. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use those. We could put location under a short paragraph maybe inside About the role? Or we could create a
for location and hours? But hours should be Schedule section. Location could be a short paragraph maybe under About the role or just a
before sections. We must not repeat job title as heading. So we can start with a
for location and maybe a brief summary? But we need to preserve all substantive info. So we can include location as a
before sections. We need to use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not create sections with filler like "commensurate with experience". We have actual content for each.
Thus sections:
- About the role: could contain the role description paragraph.
- Responsibilities: list of essential functions.
- Requirements: could include Experience, Education, maybe Preferred Experience as part of Requirements? Could split into Requirements and Qualifications? The instruction list includes Qualifications as possible heading. But we can just use Requirements heading and include both required and preferred experience and education inside.
- Skills: Skills & Abilities plus maybe Competencies.
- Schedule: Hours.
We could also have a separate section for Physical Requirements, Travel, Work Environment, Other. But those are not in the allowed headings list; but we could still create headings? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. However to be safe, we could incorporate those details into existing sections or as
paragraphs without headings. But we need to preserve all substantive info; we can add them as
under appropriate sections or as separate
if we think it's okay. The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; but we could also use other headings if needed? It says "e.g." meaning examples, not exhaustive. However later: "IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we can create sections for Physical Requirements, Travel, Work Environment, Other if they have real content. But we need to decide heading names. Could use "Physical Requirements", "Travel", "Work Environment", "Other". Those are not in the examples but likely acceptable. However the instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other headings. So we can use those.
Thus we will output sections:
About the role
...
Responsibilities
...
Requirements
maybe split into Required Experience, Preferred Experience, Education. Could use for each.
Skills
...
Schedule
...
Location
...
Physical Requirements
...
Travel
...
Work Environment
...
Other
...
(for clean driving record, drug screen, background checks, internal applicant instructions)
We must not include boilerplate like EEO etc.
Now ensure we preserve all details exactly as given, but we can rephrase slightly? Must preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep the exact wording? Probably we can keep the same sentences but can format as list items. Must not lose any detail.
Let's extract each bullet exactly.
Responsibilities list:
- Provides technical leadership within the department.
- Windows Server administration duties
- VMware management duties
- Ensures proper security and disaster recovery capabilities are maintained
- Develop and execute backup and recovery plan
- Oversee the maintenance of user profile security
- Manage IT projects following the IT Project Management methodology, ensuring projects come in on time and within budget
- Manage the IT Generalist who is directly responsible for the Desktop and Help Desk team
- Manage IaaS and other Infrastructure vendors
- Perform on-site and remote technical support
- Maintain excellent communication with IT management on all tasks and projects.
- Creates and maintains good technical documentation.
- Provide emergency on-call support
- Interfaces with software vendors to solve problems experienced with their software
- Ability to solve problems independently
- Conduct all actions consistent with quality customer service, friendliness, and the overall mission of the bank
- Perform other duties as assigned
Note some start with verb, some are noun phrases. We'll keep as is.
Requirements:
Required Experience:
- 15+ years of overall IT experience, with at least 10 years specializing in the Infrastructure side
- History of building, testing, and running systems with low Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
- Experience with Software-Defined Wide Area Networks (SD-WAN), firewalls, and VPNs
- Experience managing environments in AWS, Microsoft Azure, or Google Cloud Platform
- Ability to personally configure systems, resolve complex technical issues, and function as the final tier of technical support
- Ability to provide on-call support
Preferred Experience:
- Experience with Office 365
- Experience with Webex Calling
- Experience with NOC Management
- Experience in integration and cloud computing (specifically Microsoft Azure)
Education:
- High school diploma or equivalent required.
- Bachelor’s degree is preferred.
- IT or IT Security certifications (e.g., CISSP, MCP) are preferred.
Skills & Abilities:
- Skilled in connecting common business platforms such as Microsoft 365, HR Tools, and identity providers such as Okta or Entra ID
- Strong analytical
for prose. We must not create sections with filler like "commensurate with experience". We have actual content for each. Thus sections: - About the role: could contain the role description paragraph. - Responsibilities: list of essential functions. - Requirements: could include Experience, Education, maybe Preferred Experience as part of Requirements? Could split into Requirements and Qualifications? The instruction list includes Qualifications as possible heading. But we can just use Requirements heading and include both required and preferred experience and education inside. - Skills: Skills & Abilities plus maybe Competencies. - Schedule: Hours. We could also have a separate section for Physical Requirements, Travel, Work Environment, Other. But those are not in the allowed headings list; but we could still create headings? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. However to be safe, we could incorporate those details into existing sections or as
paragraphs without headings. But we need to preserve all substantive info; we can add them as
under appropriate sections or as separate
if we think it's okay. The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; but we could also use other headings if needed? It says "e.g." meaning examples, not exhaustive. However later: "IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we can create sections for Physical Requirements, Travel, Work Environment, Other if they have real content. But we need to decide heading names. Could use "Physical Requirements", "Travel", "Work Environment", "Other". Those are not in the examples but likely acceptable. However the instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other headings. So we can use those.
Thus we will output sections:
About the role
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other headings. So we can use those.
Thus we will output sections:
About the role
...
Responsibilities
- ...
Requirements
maybe split into Required Experience, Preferred Experience, Education. Could use- for each.
Skills
- ...
Schedule
...
Location
...
Physical Requirements
...
Travel
...
Work Environment
...
Other
- ...