IT Infrastructure Engineer

About the role

We are seeking a hands-on IT Infrastructure Engineer to support and maintain our IT environment. Key responsibilities include:

• Administer and maintain Active Directory (users, groups, GPOs, OUs, DNS, replication)
• Manage identity and access in Microsoft Entra ID (Azure AD), including conditional access, MFA enforcement, role assignments, and hybrid identity sync
• Administer Microsoft Windows Server and Client operating systems, including patching, hardening, GPO development, PowerShell scripting, and lifecycle management
• Build, configure, monitor, and maintain VMware vSphere/ESXi environments including host setup, cluster health, VM provisioning, snapshots, resource optimization, and capacity planning
• Manage backup and recovery operations across on-prem, virtual, and cloud workloads, including lifecycle management and recovery validation
• Apply security best practices and hardening guides across systems and services
• Work within the support ticketing system to respond to end-user requests, manage queues, and meet SLAs
• Serve as an escalation point for service desk technicians, providing mentorship and knowledge transfer
• Continuously evaluate emerging technologies and recommend improvements to systems, security posture, and operational efficiency
• Perform other duties as assigned in support of the IT department and business objectives

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent relevant work experience
• Core Technical experience with Active Directory, MS Operating Systems, VMware, and backup systems (cloud, Windows, Linux, and virtual workloads)
• Experience working within a support ticketing system - responding to end-user requests and supporting the team with escalations
• Email security platforms such as Microsoft Defender for Office 365, Proofpoint, or similar
• Familiarity with security best practices and hardening guidelines

Skills

• Scripting experience (PowerShell, Bash) for automation and reporting
• Familiarity with vulnerability management tools and patch management processes
• Endpoint security platforms such as EDR/XDR solutions

Benefits

• 401k + match + prompt enrollment
• Prompt enrollment into Medical, Dental, and Vision benefits
• Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off
• Training and continuing education provided from day one