IT Help Desk Technician

A Little About Coosa Valley Medical Center

Coosa Valley Medical Center (CVMC) is a progressive health care organization dedicated to quality patient care and valuing its team members. They are excited about this opportunity to work alongside the amazing team at CVMC.

Why Coosa Valley Medical Center?

• Competitive Compensation
• Health & Dental Insurance
• Day One Flexible Schedule Options
• Flexible Pay; No More Waiting For Pay Day

This Position

The position will be the first point of contact for users needing IT assistance. While providing the highest level of customer service, the IT Help Desk Tech will:

• Answer incoming calls
• Track information/progress
• Resolve requests or escalate to the appropriate IT team member
• Provide ongoing support for PCs, printers, scanners and other peripheral devices
• Aid end users with questions, problems and simple application

Qualifications

• Must have high school diploma or equivalent
• Associates or Bachelors' degree in computer science or related field preferred
• Strong knowledge of PCs, technology, software applications; ability to gain and apply expertise, trouble shoot, analyze situations to determine next steps and ability to prioritize work
• Excellent written/oral communication and customer service skills required
• Previous IT Help Desk experience preferred

Pay & Schedule

Flexible Pay; No More Waiting For Pay Day