IT G&A Business Analyst

Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases.

About the role

Reporting to the Director IT Business Partner General and Administrative (G&A), Rhythm is seeking an experienced and highly motivated IT G&A Business Analyst to join the Information Technology team. This role will support IT initiatives relating to G&A functions focusing on Legal, HR, and Procurement activities. Among the technology solutions in this area are Ironclad Contracts Management, Coupa Procure to Pay platform, and Porzio Transparency Spend. The role includes supporting the implementation and maintenance of systems in a global environment, ensuring Rhythm has stable, robust, and scalable applications to support growing business needs. This scope also includes ensuring compliance and working closely with internal and external auditors.

Responsibilities

• Prompt and develop business and technical requirements using interviews, workshops, document analysis, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis
• Participate in managing external partners in support of these requirements
• Coordinate issue resolution with internal and external support partners
• Support HCP Engagement and Global Compliance activities
• Support change management and governance activities by partnering with the business to ensure new items are tested and implemented per our systems life cycle to meet business needs
• Lead test script creation, user testing, and user documentation for systems
• Ensure appropriate IT processes, procedures, and standards are followed
• Actively contribute to the development of IT processes, tools, and standards
• Develop and foster effective relationships between the business, partners, and Rhythm IT
• Assist in the successful implementation and support of Rhythm systems
• Communicate and interact with cross-functional leads and team members as well as senior leadership on status and risks
• Influence overall strategy to enable technology to drive results through change management skills
• Work on other processes, functions, technologies, and projects based on company priorities as needed

Requirements

• Bachelor’s degree in computer science or related field
• 5+ years of experience working with a combination of G&A business applications such as IronClad, Coupa, MediSpend, and ADP or similar platforms
• Experience supporting applications within the pharmaceutical/biotech industry
• Proficient with MS Office Suite (Excel, Word, and PowerPoint); familiarity with Smartsheet or MS Project preferred
• Ability to multitask – effectively manage work requests across multiple business areas
• Strong customer service orientation
• Strong analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Passion and excitement for driving technology forward toward a goal of helping patients with rare, unmet medical needs
• Ability to work independently and influence outcomes, working in a “hands-on” capacity as needed
• Ensure a welcoming partner-based environment throughout the company as it pertains to technology areas
• Excellent communication and interpersonal skills (written and verbal)

Schedule

Rhythm operates in a hybrid-work model. Candidates must be willing and able to be in the Boston office in coordination with their department and business needs.

Pay

The expected salary range for this position is $110,000 - $165,000. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance. This role may be eligible for benefits and other compensation such as restricted stock units.

About Rhythm

We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm, we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause. Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.

Our core values are:

• We are committed to advancing scientific understanding to improve patients’ lives
• We are inspired to tackle tough challenges and have the courage to ask bold questions
• We are eager to learn and adapt
• We believe collaboration and ownership are foundational for our success
• We value the unique contribution each individual brings to furthering our mission