IT Facilities Technician, Data Center Operations, Tucson, AZ, Onsite

What you will Do

• Focuses on Inter-team communication and organization of clear documentation of Data Center details to support and enable smooth project growth.
• Primary Digital Technology point of contact for all Facilities related issues within and affecting the Data Center.
• Provides input to the Data Center metric for the Monthly Operation Review.
• Provide yearly input for Digital Technology Facilities capital budget.
• Reviews Data Center environmental monitoring strategy with Facilities to include: Off-hour emergency response, Power outage support, Temperature monitoring, Under floor water and fire detection.
• Mets weekly or as needed with management to update Data Center schedules, issues, and outages.
• Responsible for standard processes associated with the Data Center to include: Data Center Naming Conventions, Access Control, Server inventory, Change Control for Data Center related activities, Disaster Plans and Policies to include escalation processes.
• Provides Escorting for planned and unplanned Facilities events/projects.
• Maintains smooth operation of Data Center services.
• Plans, evaluates, coordinates, and performs installation and/or reconfiguration of Data Center racks.
• Maintains Data Center management software platform.
• Prepares or ensures that appropriate Data Center documentation exists, including operational instructions, technical diagrams, and other documentation.
• Will provide regular monitoring and analysis regarding short- and long-range planning for in-house systems.
• Affords assistance with coordination of third-party maintenance for Data Center equipment or with vendors for third-party support.
• Works with program engineers to resolve Data Center problems in tactical environments.
• Affords assistance in the overall performance and capability of technical team through mentoring, training, and knowledge sharing.
• Willingness and availability to work outside normal business hours (evenings and weekends) as needed.
• Must be able to work with general supervision and follow established procedures.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field.
• Experience in managing Data Centers in to include Digital Technology infrastructure, networking and facilities infrastructure.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.