IT / ERP Project Manager

About the role

Your role will be working with our IT&S team that supports the Carrix organization. You will drive successful delivery, manage all aspects of a given project, and deliver defined value through effective planning and facilitation while meeting time, budget, and scope requirements.

Responsibilities

• Lead and coordinate IFS Cloud ERP initiatives, including version upgrades, module enhancements, system integrations, testing cycles (SIT/UAT), cutover planning, and post-implementation stabilization.
• Facilitate cross-initiative planning discussions and identify dependencies.
• Address and ensure resource gaps are resolved and that initiatives are adequately supported.
• Ensure project and/or sprint objectives align with stakeholder goals and strategy.
• Develop executable plans, including timelines and deliverables.
• Establish appropriate governance.
• Act as an advisor and build and maintain relationships across the wider stakeholder community including Finance, Operations, Supply Chain, and external system integrators to ensure outcomes align with business objectives and operational priorities.
• Partner with sponsor(s) and key stakeholders to communicate project goals, objectives, and outcomes.
• Maintain feedback loop with key stakeholders to ensure identified program adjustments are made to deliver increased business value.
• Lead regular interactions with sponsor(s) to inform, alert, negotiate, and maintain a beneficial relationship.
• Build long-term, strategic relationships with stakeholders.
• Optimize day-to-day operational aspects of multiple initiatives or agile teams.
• Contribute to building a framework or set of guidelines for the use of project managers and support its adoption across initiatives.
• Remove potential roadblocks by negotiating conflicts and resolving issues.
• Maintain oversight over the entire project lifecycle and work with appropriate stakeholders to oversee all phases of initiatives within the project.
• Measure value delivered by initiatives, ensure value is realized, and identify opportunities to deliver increased value across initiatives.
• Regularly solicit feedback from stakeholders regarding satisfaction with outcomes.
• Analyze and prioritize risks across initiatives and assesses potential impact.
• Identify areas requiring change, advocate for, support and influence enterprise change.
• Ensure the inclusion and effectiveness of Organizational Change Management activities and may coordinate change efforts across initiatives.
• Actively contribute to and may lead aspects of developing and implementing project management concepts, tools, and structure.

Qualifications

• Bachelor’s degree in or equivalent work experience.
• Prior experience working with IFS, IFS Cloud, or IFS-certified system integrators strongly preferred.
• Experience leading ERP upgrade projects (major or minor releases) in a production environment required.
• 4+ years of related work experience with at least 3 years of managing IT projects.
• Project Management certification or successful completion of a recognized project management curriculum preferred.
• ITIL certification is required (or within 90 days of employment).
• Strong experience with project management tools and methodologies, IT project delivery, and a deep understanding of technology concepts and various components of an IT organization.
• Strong experience working cross-functionally, with multiple technologies.
• Demonstrated ability to partner and collaborate across organizations to optimize outcomes.
• Leading skills in written and verbal communications to all levels of an organization, including technical and non-technical staff.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to manage multiple projects simultaneously.
• Knowledge of project management methodologies and tools.
• Ability to analyze and prioritize risks.
• Ability to build and maintain relationships across the wider stakeholder community.
• Ability to lead and facilitate cross-functional teams.
• Ability to optimize day-to-day operational aspects of multiple initiatives or agile teams.
• Ability to contribute to and lead aspects of developing and implementing project management concepts, tools, and structure.

Benefits

• Medical, dental, and vision insurance.
• Basic life and accidental death insurance.
• Disability insurance, including paid parental leave if eligible.
• Employee Assistance Program.
• Paid sick and vacation time, and company holidays if eligible.
• Paid bereavement leave.
• Paid jury duty.
• 401k plan and retirement plan.
• Discretionary and/or metric-based bonuses dependent on position.