IT Enterprise Application Development and Support Director (Hybrid)

Description

• Lead the solutioning and development of Sitecore web platform and API’s.
• Lead the solutioning and development of MS Dynamics CE and F&O platform including integration with logistic partners and taxation.
• Continuous development of staff and mentoring to have future leaders.
• Ensure transparency and consistency in how they engage with stakeholders and the team.
• Able to build consensus and broker compromise between stakeholders with the support of product manager.
• Employ design thinking and hypothesis-driven development techniques to promote innovation.
• Be “servant leader” by viewing their success as the success of users and the team.
• Provide profound technical advice and establish relationships with the business stakeholders to be recognized as their trusted advisor.
• Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
• Contributes to strategic planning, direction, and goal setting for the organization in collaboration with members of the leadership team.
• Supports the mission, goals, objectives, and values of the organization.
• Partner with Stakeholders using leadership and collaboration
• Identify and apply new technology, including AI

Knowledge and Skills

• Must have in-depth experience in development, implementation, and deployment of software solutions.
• Must have hands-on experience with Web Platforms, preferably Sitecore.
• Must have ability to implement and deliver web solutions.
• Strong knowledge of Web technology issue diagnosing, troubleshooting and strategy.
• Experience setting and managing customer/partner experience and expectations.
• Proven success in implementing and/or transforming ERP/CRM platforms.
• Ability to support and lead finance business in areas that like taxation and logistics.
• Experience with integration of web to back-office platforms.
• Experience with best practices for implementations using Agile framework like SCRUM/Kanban/hybrid and using tools like Azure DevOps.
• Experience with data management teams – continuous improvements of ETL, database structures, and ability to define future roadmaps.
• Experience in managing contracts, vendors and external consultants.
• Experience leading UX design teams.
• Excellent analytical and reporting skills.
• Strong oral and written communication skills.
• Strong organizational skills to produce results consistently and efficiently.
• Demonstrable experience with architectural principles.
• Leadership capabilities to work effectively cross-functionally and drive teams to success.
• Ability to guide teams to find solutions and solve problems in projects that delivers a win-win.
• Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.
• Embrace and have started using AI to gain efficiencies, use cases to automate, build software with vendors and AI.
• Deliver Quality & Velocity: Take a leadership role in ensuring on-time, high-quality delivery of products across the full application lifecycle, from design and development to deployment and support.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related fields.
• Four+ years experience at a Sr. Manager/Director level.
• Eight years of experience in enterprise business solution development and delivery.
• Five years of experience in managing Web Platforms.
• Experience in managing ERP Platforms.
• Experience with transforming ERP Platforms – either CRM or Finance Ops.
• Experience with managing environments and data refreshes.
• Experience leading offshore development teams and show success.
• Successfully building application strategy and execution is important.
• Experience with managing data management teams including strategy to evolve the data and reporting.
• Demonstrated ability to build, manage and grow teams to be high performing.