IT Engineer, Senior

About the role

Perform technical work of considerable difficulty in the coordination, planning, design, installation, and maintenance of information technology solutions including computers, security, networking, servers, processes, and facilities under general supervision.

Responsibilities

• Research, evaluate, recommend, install, maintain, and upgrade information technology solutions to ensure the desired performance.
• Analyze requirements, designs, and implements solutions for IT infrastructure security, integrity, reliability, and functionality of IT infrastructure solutions.
• Prepare specifications and operational procedures of these solutions as well as the selection, installation, testing, and acceptance of the components.
• Maintain standards for installation and repair work with regard to the quality of materials, workmanship, and safety precautions exercised throughout the operation.
• Interact with co-workers and vendors to obtain and disseminate information, assign tasks, provide advice on projects, and coordinate activities.
• Work with other technicians to develop IT solutions.
• Test, implement, and maintain integration hardware and software between operating systems.
• Perform troubleshooting to isolate, diagnose, and resolve advanced IT problems.
• Research, recommend, implement, and monitor security for Pinal County IT networks.
• Plan, track, report, and analyze team performance, track and measure response to incidents, performance measures, and assist as needed and assure proper documentation of changes to systems and applications.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.

Requirements

• Associate's degree in Computer Science, Information Technology, or related field.
• Five (5) years of experience administering IT infrastructure systems.
• Or an equivalent combination of relevant education and/or experience may substitute.

Preferred Qualifications

• Extensive VMware experience, including vSphere, ESXi, vCenter, vSAN, and vMotion.
• Experience with HP Nimble and Cohesity SAN storage.
• Understanding of PKI infrastructure, certificate authority services, and certificate management.
• Experience with Microsoft Azure, including hybrid cloud configurations, Azure AD, and Azure Site Recovery.
• Administer and configure F5 BIG-IP appliances, including LTM (Local Traffic Manager) for load balancing, Virtual Servers, and traffic routing.

Skills and Abilities

• Knowledge of project management principles, tools and techniques.
• Knowledge of Pinal County hardware, software, and infrastructure, including maintenance and integration issues.
• Knowledge of principles of IT infrastructure system development and systems integration in a public sector environment.
• Knowledge of database systems integration, system access, security guidelines, and quality assurance procedures.
• Skill in analyzing IT project issues, evaluating alternatives, and recommending methods, procedures, and techniques for resolution of complex operational issues.
• Skill in assessing and prioritizing multiple tasks, projects, and demands and effectively distributing workload.
• Ability to work independently in a technical environment with interlinked and changing priorities.
• Ability to initiate, plan, execute, monitor, control, and close IT projects.

Physical Demands

• The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• The work also requires the ability to climb, crawl, crouch, finger, feel, grasp, handle, reach, perform repetitive motion, kneel, lift, pull, push, speak, hear, stand, stoop, walk, operate motor vehicles and/or heavy equipment, and demonstrate visual and mental acuity.

Benefits

• Paid vacation and sick leave.
• Retirement plans with generous employer contributions - guaranteed lifetime benefit!
• Top tier affordable medical, dental, and vision plans.
• Comprehensive wellness program.
• Variety of top tier affordable medical plans - six different medical plans to choose from.
• Some medical plans with zero employee premium cost.
• Dental and vision plans.
• Tuition reimbursement program.
• Alternative work schedules.
• Telehealth.
• Qualified employer for the Public Service Loan Forgiveness Program through the Dept of Education.
• Employee assistance program with ongoing training & development options.
• Civil service leave.
• Vanpool options.
• Short-term disability – employer paid.
• Basic life insurance - employer paid.
• Flexible spending accounts for dependent care and medical expenses.
• Suite of voluntary benefits including additional life, accident, critical illness & cancer insurance.