IT Engineer - Austin, TX

Born autonomous. Born electric. Since 2016, our technology has connected global communities with the things they need – and all without the emissions. We’re made up of experts in multiple fields and that’s how we’ve developed a new way to move goods. This is technology purpose-built for the industry: safer, cleaner, and more reliable movement. We are Einride, showing the world a new way to move, based on the latest digital, electric, and autonomous technologies.

About the role

This is a hands-on, in-office role as an IT Engineer at our office in Austin, TX, that keeps our US sites running and our engineering hardware healthy. You’ll be part of the IT team (mostly based in Sweden, with one part-time person in the Austin office).

Responsibilities

• Provide setup, troubleshooting, systems administration, and support for engineers’ Linux laptops and some Linux servers.
• Provide Tier 2-3 assistance and escalation path for macOS and Windows user support.
• Evaluate new application requests from staff, potentially counter-offering new ways to use existing tools.
• Assist staff in using AI tools such as Claude and Gemini effectively (for example, helping less technical staff with their “vibe coding” or prompt engineering).
• Write custom integrations and automations between and within tools like Google Workspace, Slack, Jira, and device management tools. (Experience with Terraform or GCP is a plus!)
• Troubleshoot and support the onsite Meraki network in the Austin office, with help from the Sweden team, plus Linux-based VPN.
• Partner with the Sweden-based IT team across time zones, escalating and documenting as needed.
• Write documentation, both for users and for IT department internal use.

Requirements

• Bring solid Linux systems administration experience — including comfort on the command line, package management, SSH, permissions, log analysis, and basic scripting.
• Be comfortable with basic coding (or eager to build on it) in languages like Python or Go.
• Apply working knowledge of networking fundamentals (routing, switching, DHCP, DNS, VLANs, Wi-Fi) alongside hands-on experience with Meraki or comparable managed gear.
• Provide effective end-user support across a mixed OS environment.
• Move seamlessly between deep technical work and routine hardware setup or everyday support tasks.
• Explain technical concepts clearly in both spoken and written communication.
• Thrive independently and navigate ambiguity in a fast-paced environment where you'll frequently be the sole IT expert in the room.
• Work out of our Austin office, travel up to 15% within the US, maintain a valid driver's license, and lift/move hardware as needed.

Schedule

This is a full-time position based in Austin, TX.

Our recruitment process includes an online candidate assessment via Alva Labs and a standard background check prior to employment.