IT Director

Key Accountabilities

• Manage and oversee the company’s outsourced MSP relationship, including performance, prioritization, escalations, and strategic initiatives.
• Manage and maintain the company's security and compliance posture across frameworks and audits.
• Lead and uphold SOC 2 compliance efforts, including evidence collection and control monitoring.
• Ensure HIPAA compliance across systems handling protected health information.
• Lead IT readiness and deployment for new infusion center openings, including project timelines, vendor coordination, infrastructure setup, and go-live support.
• Own enterprise IT operational processes managed through Rippling and other internal systems.
• Develop scalable IT workflows and standards to support rapid multi-state growth.
• Ensure compliance with HIPAA, cybersecurity, patient safety, and healthcare IT security standards.
• Serve as the primary point of accountability for IT security, access management, endpoint management, and incident response coordination.
• Maintain documentation, policies, and controls related to IT governance and security.
• Aid with due diligence and integration activities related to acquisitions and new market expansion.

Key Requirements (Must Haves)

• 5–7+ years of IT management or infrastructure experience.
• Experience managing third-party MSP relationships and outsourced IT environments.
• Demonstrated experience managing and maintaining company-wide security and compliance programs, including policy development, audits, and remediation.
• Hands-on experience achieving and sustaining SOC 2 compliance (Type I and/or Type II).
• Familiarity with HIPAA requirements, including safeguarding PHI and supporting privacy and security rule adherence.
• Familiarity with CCPA and broader data privacy regulations, including consumer data handling and breach response.
• Experience supporting multi-site operations and/or rapid growth environments.
• Strong project management and organizational skills with the ability to manage multiple concurrent center launches.
• Working knowledge of HIPAA, healthcare IT security, cybersecurity best practices, and compliance frameworks.
• Ability to operate independently in a lean, high-growth environment with minimal internal IT headcount.
• Strong communication skills and ability to partner cross-functionally with operational and executive leadership.

Preferred Qualifications

• Background working in Healthcare.
• Experience supporting ambulatory care, infusion, physician practice, or multi-site healthcare operations.
• Familiarity with identity/access management, endpoint management, and cloud-based IT environments.
• Familiarity with Rippling or similar HRIS/IT management platforms.