IT Deployment and Testing Technician
STI · Greenville, NC · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role? The posting includes Position Summary, Key Responsibilities, Qualifications, Skills And Competencies, Certifications (Preferred), Physical Requirements, Position Type And Expected Hours.
We need to use for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. We have content for: Position Summary (maybe "About the role"), Key Responsibilities (Responsibilities), Qualifications (Qualifications), Skills And Competencies (Skills), Certifications (Preferred) maybe part of Skills or separate? Could be under Qualifications? But we can include a Certifications section if content exists. Physical Requirements maybe not a standard heading; but we could include under Requirements? The allowed headings list includes Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: Position Summary -> About the role (or maybe not needed). Key Responsibilities -> Responsibilities. Qualifications -> Qualifications. Skills And Competencies -> Skills. Certifications (Preferred) could be under Skills or maybe under Qualifications? But we have a specific heading for Certifications not in list; we could omit or incorporate into Skills. Physical Requirements maybe under Requirements? There's a heading "Requirements". Could use that for physical requirements and maybe certifications? However we have Qualifications already covering education/experience. Could use Requirements for physical requirements and certifications. But we need to avoid filler. Let's decide sections:
- About the role (Position Summary)
- Responsibilities (Key Responsibilities)
- Qualifications (Education and Experience)
- Skills (Skills And Competencies)
- Requirements (Physical Requirements + Certifications (Preferred) maybe)
- Schedule (Position Type And Expected Hours)
We should not include Benefits or Pay unless present. Not present.
We must not repeat job title as heading. No Job ID.
We must use
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. We have content for: Position Summary (maybe "About the role"), Key Responsibilities (Responsibilities), Qualifications (Qualifications), Skills And Competencies (Skills), Certifications (Preferred) maybe part of Skills or separate? Could be under Qualifications? But we can include a Certifications section if content exists. Physical Requirements maybe not a standard heading; but we could include under Requirements? The allowed headings list includes Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: Position Summary -> About the role (or maybe not needed). Key Responsibilities -> Responsibilities. Qualifications -> Qualifications. Skills And Competencies -> Skills. Certifications (Preferred) could be under Skills or maybe under Qualifications? But we have a specific heading for Certifications not in list; we could omit or incorporate into Skills. Physical Requirements maybe under Requirements? There's a heading "Requirements". Could use that for physical requirements and maybe certifications? However we have Qualifications already covering education/experience. Could use Requirements for physical requirements and certifications. But we need to avoid filler. Let's decide sections:
- About the role (Position Summary)
- Responsibilities (Key Responsibilities)
- Qualifications (Education and Experience)
- Skills (Skills And Competencies)
- Requirements (Physical Requirements + Certifications (Preferred) maybe)
- Schedule (Position Type And Expected Hours)
We should not include Benefits or Pay unless present. Not present.
We must not repeat job title as heading. No Job ID.
We must use - for any list of duties/requirements/benefits. So for responsibilities list, we need
- . For qualifications list maybe bullet list. For skills list bullet list. For requirements list bullet list.
We need to preserve all substantive information, not invent or summarize away detail. Must not omit details.
Let's extract details:
Position Summary: "The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization’s IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR)."
Key Responsibilities: bullet points:
- Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies.
- Troubleshooting And Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements.
- Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues.
- Documentation And Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities.
- Collaboration And Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress.
Qualifications: Education and Experience: Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles. Experience with Epic or other electronic health records (EHR) systems preferred.
Skills And Competencies: Proficiency in deploying and configuring Windows-based systems and peripherals. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with healthcare IT environments and workflows is a plus. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks with attention to detail.
Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications.
Physical Requirements: Ability to lift and transport equipment up to 50 lbs. Willingness to work in various environments, including clinical and behavioral health settings. Ability to travel between facilities as needed.
Position Type And Expected Hours: Full-time position. May require occasional evening or weekend work based on project needs.
We need to map to sections.
Section headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We'll use:
About the role
Position Summary paragraph.
Responsibilities
- ... each responsibility as a list item? The responsibilities have sub-bullets. We could make each top-level bullet as
- containing the description (including sub-points). Could also nest
inside but spec says use - for any list of duties/requirements/benefits. It doesn't forbid nested lists. We'll keep simple: each top-level bullet as
- with the text including sub-points separated by periods.
Qualifications
- Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
- 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
- Experience with Epic or other electronic health records (EHR) systems preferred.
Skills
- Proficiency in deploying and configuring Windows-based systems and peripherals.
- Strong troubleshooting and problem-solving skills for hardware and software issues.
- Familiarity with healthcare IT environments and workflows is a plus.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks with attention to detail.
Requirements
We'll include Certifications and Physical Requirements. Could split into two sublists? But we can just list items.
- Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications.
- Ability to lift and transport equipment up to 50 lbs.
- Willingness to work in various environments, including clinical and behavioral health settings.
- Ability to travel between facilities as needed.
Schedule
Full-time position. May require occasional evening or weekend work based on project needs.
We should not include Benefits or Pay.
Check for any duplicated lines: none.
Make sure we preserve all substantive information: Did we miss anything? The Position Summary includes mention of Epic Technical Dress Rehearsal (TDR). We captured that in responsibilities but also in summary. It's fine.
Check that we didn't omit any detail: The responsibilities include "Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings." etc. We captured in first bullet.
We also have "Perform software installations and ensure all required applications and system configurations are in place." included.
"Set up hardware to comply with organizational standards and security policies." included.
Troubleshooting bullet includes "Conduct basic troubleshooting of hardware, software, and peripheral issues." "Collaborate with the IT support team to escalate and resolve complex issues promptly." "Ensure all deployed devices meet performance and compatibility requirements."
Epic TDR bullet includes "Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live." "Test connectivity, application performance, and functionality of Epic workflows on deployed devices." "Document and report test results, identifying and addressing any deficiencies or issues."
Documentation bullet includes "Maintain accurate records of deployed hardware, configurations, and testing outcomes." "Provide detailed documentation for device testing and troubleshooting procedures." "Contribute to post-deployment reports, highlighting successes and improvement opportunities."
Collaboration bullet includes "Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations." "Assist with user training and provide basic guidance on using deployed devices and systems." "Participate in team meetings and provide updates on deployment and testing progress."
All good.
Qualifications: we captured three bullets.
Skills: we captured five bullets.
Requirements: we included certifications and physical requirements.
Schedule: we captured full-time and occasional evening/weekend.
Check for any mention of location: Greenville, Duration: 8+ Months. Should we include location/duration? The instructions: do not put Job ID/requisition numbers as headings — fold minor metadata into a short or drop it. Location and duration could be considered minor metadata. We could include a short
at top maybe after About the role? But we need to preserve ALL substantive information. Location and duration are substantive? Possibly yes. The instructions say "fold minor metadata into a short
or drop it." Location and duration could be considered minor metadata but still we should preserve. We could add a
after the heading maybe before sections: "
Location: Greenville • Duration: 8+ Months
" That's not a heading, just a paragraph. That seems acceptable.
We must not repeat job title as heading. Already not.
We must not include boilerplate like EEO etc. Not present.
Thus final HTML fragment:
Location: Greenville • Duration: 8+ Months
About the role
The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization’s IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).
Responsibilities
- Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies.
- Troubleshooting And Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements.
- Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues.
- Documentation And Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities.
- Collaboration And Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress.
Qualifications
- Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
- 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
- Experience with Epic or other electronic health records (EHR) systems preferred.
Skills
- . For qualifications list maybe bullet list. For skills list bullet list. For requirements list bullet list.
We need to preserve all substantive information, not invent or summarize away detail. Must not omit details.
Let's extract details:
Position Summary: "The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization’s IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR)."
Key Responsibilities: bullet points:
- Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies.
- Troubleshooting And Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements.
- Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues.
- Documentation And Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities.
- Collaboration And Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress.
Qualifications: Education and Experience: Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles. Experience with Epic or other electronic health records (EHR) systems preferred.
Skills And Competencies: Proficiency in deploying and configuring Windows-based systems and peripherals. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with healthcare IT environments and workflows is a plus. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks with attention to detail.
Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications.
Physical Requirements: Ability to lift and transport equipment up to 50 lbs. Willingness to work in various environments, including clinical and behavioral health settings. Ability to travel between facilities as needed.
Position Type And Expected Hours: Full-time position. May require occasional evening or weekend work based on project needs.
We need to map to sections.
Section headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We'll use:
About the role
Position Summary paragraph.
Responsibilities
- ... each responsibility as a list item? The responsibilities have sub-bullets. We could make each top-level bullet as
- containing the description (including sub-points). Could also nest
- inside but spec says use
- for any list of duties/requirements/benefits. It doesn't forbid nested lists. We'll keep simple: each top-level bullet as
- with the text including sub-points separated by periods.
Qualifications
- Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
- 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
- Experience with Epic or other electronic health records (EHR) systems preferred.
Skills
- Proficiency in deploying and configuring Windows-based systems and peripherals.
- Strong troubleshooting and problem-solving skills for hardware and software issues.
- Familiarity with healthcare IT environments and workflows is a plus.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks with attention to detail.
Requirements
We'll include Certifications and Physical Requirements. Could split into two sublists? But we can just list items.- Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications.
- Ability to lift and transport equipment up to 50 lbs.
- Willingness to work in various environments, including clinical and behavioral health settings.
- Ability to travel between facilities as needed.
Schedule
Full-time position. May require occasional evening or weekend work based on project needs.
We should not include Benefits or Pay. Check for any duplicated lines: none. Make sure we preserve all substantive information: Did we miss anything? The Position Summary includes mention of Epic Technical Dress Rehearsal (TDR). We captured that in responsibilities but also in summary. It's fine. Check that we didn't omit any detail: The responsibilities include "Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings." etc. We captured in first bullet. We also have "Perform software installations and ensure all required applications and system configurations are in place." included. "Set up hardware to comply with organizational standards and security policies." included. Troubleshooting bullet includes "Conduct basic troubleshooting of hardware, software, and peripheral issues." "Collaborate with the IT support team to escalate and resolve complex issues promptly." "Ensure all deployed devices meet performance and compatibility requirements." Epic TDR bullet includes "Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live." "Test connectivity, application performance, and functionality of Epic workflows on deployed devices." "Document and report test results, identifying and addressing any deficiencies or issues." Documentation bullet includes "Maintain accurate records of deployed hardware, configurations, and testing outcomes." "Provide detailed documentation for device testing and troubleshooting procedures." "Contribute to post-deployment reports, highlighting successes and improvement opportunities." Collaboration bullet includes "Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations." "Assist with user training and provide basic guidance on using deployed devices and systems." "Participate in team meetings and provide updates on deployment and testing progress." All good. Qualifications: we captured three bullets. Skills: we captured five bullets. Requirements: we included certifications and physical requirements. Schedule: we captured full-time and occasional evening/weekend. Check for any mention of location: Greenville, Duration: 8+ Months. Should we include location/duration? The instructions: do not put Job ID/requisition numbers as headings — fold minor metadata into a shortor drop it. Location and duration could be considered minor metadata. We could include a short
at top maybe after About the role? But we need to preserve ALL substantive information. Location and duration are substantive? Possibly yes. The instructions say "fold minor metadata into a short
or drop it." Location and duration could be considered minor metadata but still we should preserve. We could add a
after the heading maybe before sections: "
Location: Greenville • Duration: 8+ Months
" That's not a heading, just a paragraph. That seems acceptable. We must not repeat job title as heading. Already not. We must not include boilerplate like EEO etc. Not present. Thus final HTML fragment:Location: Greenville • Duration: 8+ Months
About the role
The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization’s IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).
Responsibilities
- Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies.
- Troubleshooting And Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements.
- Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues.
- Documentation And Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities.
- Collaboration And Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress.
Qualifications
- Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
- 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
- Experience with Epic or other electronic health records (EHR) systems preferred.
Skills