IT Coordinator

About the role

Rockbridge Area Community Services (RACS) is seeking a motivated, qualified individual to work in the coverage area of Rockbridge and Bath County, and the Cities of Lexington and Buena Vista. RACS will provide training, supervision, and education opportunities specific to the position.

Rockbridge Area Community Services strives to impact the local community through innovative behavioral health, substance use, and developmental services. Utilizing exceptionally qualified staff from diverse backgrounds, RACS enhances lives and promotes whole‑health wellness through a vast array of supportive services. The agency has been providing services throughout Rockbridge and Bath counties and the cities of Lexington and Buena Vista since 1982.

Responsibilities

• Ensure the agency's information technology infrastructure is secure, functional, reliable, and sufficient to meet operational needs.
• Serve as the primary administrator for agency networks, systems, software, applications, and programs.
• Supervise assigned IT staff, contracted IT vendors, consultants, and service providers.
• Coordinate equipment procurement, inventory, assignment, maintenance, repair, and replacement; maintain technology asset records; and respond to helpdesk requests involving equipment, software, networks, and systems.
• Serve as the agency HIPAA Security Officer and collaborate with the Privacy Officer, staff, contractors, and vendors to maintain compliance with applicable security and privacy requirements.
• Develop security policies, procedures, guidance, and training; coordinate assessments, audits, scans, and testing; monitor emerging threats; support risk mitigation; and recommend actions related to technology needs, security concerns, equipment replacement, and vendor performance.

Qualifications

• Bachelor's degree in computer science or a related field (or equivalent combination of relevant professional certifications and IT experience).
• At least five years of professional information technology experience; healthcare or government experience preferred.
• Supervisory and project management experience preferred.

Requirements

• Successful completion of a background investigation, which may include fingerprint checks (State Police), local agency checks, employment verification, education verification, and other position‑based checks.
• Serve a six‑month probationary period upon hire, rehire, transfer, promotion, or demotion.

Benefits

• Competitive Pay
• Tuition Reimbursement
• Student Loan Repayment Assistance
• State Retirement Plan
• Health, Dental & Vision Insurance
• Paid Time Off & Holidays
• Telework Options