IT Coordinator

About the role

The IT Coordinator Support role is responsible for managing and maintaining both IT infrastructure and laboratory instrument software to ensure smooth operations and data integrity. This includes troubleshooting technical issues, supporting system upgrades, and coordinating with offsite IT teams and vendors. The position also involves providing user support, managing inventory, and collaborating with engineering and quality teams to ensure compliance with regulatory standards.

Responsibilities

• Maintain and monitor local in-house servers, Internet infrastructure, and related equipment (e.g., switches, panels, cabling).
• Coordinate software and system upgrades to ensure the continuous functionality of laboratory instruments and the integrity of test data.
• Procure IT-related equipment (e.g., computers, cables, accessories) for laboratory and office use.
• Manage IT and electrical inventory, including cords, backup batteries, cables, and printers.
• Provide day-to-day troubleshooting support for computers, headsets, software, printers, SharePoint, and other technical tools used in both the laboratory and office environments.