IT Consultant VI

About the Role

This senior-level individual contributor serves as the lead technical expert across project teams, setting technical direction for solutions and overseeing all IT systems.

Responsibilities

• Drives the execution of multiple work streams by identifying customer and operational needs, developing and updating procedures and policies, and gaining cross-functional support for objectives and priorities.
• Translates business strategy into actionable business requirements, obtains and distributes resources, sets standards, and measures progress.
• Removes obstacles impacting performance, guides performance, develops contingency plans, and solves highly complex issues.
• Influences the completion of project tasks by others while practicing self-leadership and promoting learning through feedback and collaboration.
• Leads a team of IT consultants in developing requirements for process or system solutions spanning multiple business domains through partnerships with stakeholders and IT teams.
• Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements across the enterprise.
• Leads and oversees the development and documentation of comprehensive business cases to assess costs, benefits, ROI, and Total Cost of Ownership (TCO) for complex solution proposals.
• Leads the evolution of applications, systems, and processes to a desired future state by translating current processes' impact on business operations.
• Maps current state against future state processes and defines the impact of requirements on upstream and downstream solution components.
• Provides insight to executive management on integrating requirements with current systems and business processes.
• Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies.
• Leads solution design by translating requirements into workable business solutions and participating in design sessions with IT teams.
• Recommends and advocates for additional data or services to address key business issues related to process or solutions design.
• Leads the evaluation of third-party vendors as directed.
• Drives continuous process improvement by developing, implementing, and maintaining standardized tools, templates, and processes across the enterprise.
• Recommends and advocates for regional and national process improvements aligned with best practices and business goals.

Requirements

• Bachelor’s degree in Business Administration, Computer Science, CIS, or a related field, or equivalent work experience.
• Minimum ten (10) years of experience in IT consulting, business analysis, or a related field.

Preferred Qualifications

• Five (5) years of experience working for a healthcare organization.
• Five (5) years of experience working for an IT organization.
• Four (4) years of experience on projects requiring integration of cross-functional technology and/or business solutions.
• Five (5) years of experience working on cross-functional project teams.
• Six (6) years of experience in business case development and analysis.
• Four (4) years of experience managing vendor relationships.
• Four (4) years of experience interacting with executive leadership (e.g., Vice President level and above).

Skills

Core:

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry Knowledge
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Functional:

• Analytical Skills
• Business Case Development
• Business Planning
• Business Process Improvement
• Client Focus
• Crisis Incident Management
• Debugging and Troubleshooting
• Demonstrating Personal Flexibility
• Getting Work Done Through Others
• Innovative Mindset
• Maintain Files and Records
• Managing Diverse Relationships
• Mentoring and Coaching
• Model Development
• Negotiation
• Organizational Skills
• Prioritization
• Process Validation
• Project Management
• Relationship Building
• Requirements Elicitation & Analysis
• Technical Documentation
• Vendor Management

Benefits

Kaiser Permanente strives to offer a market-competitive total rewards package and is committed to pay equity and transparency.

Pay

The posted pay range is $147,900 - $191,400 per year. Actual base pay will be determined based on labor market data, internal alignment, and a candidate's relevant work experience, education, certifications, skills, and geographic location.

Schedule

• Location: Greensboro, North Carolina (flexible worker location must align with Kaiser Permanente’s Authorized States policy).
• Hours: Full-time, 40 hours per week.
• Shift: Day shift, Monday through Friday, 08:00 AM - 04:00 PM.
• Travel: Up to 5% of the time.