IT CONSULTANT SR
First Horizon Bank · Maryville, TN · 1 mo ago
Information TechnologyFull-time
We are seeking an experienced Windows Server Engineer to join our Windows Application Management Services Team. In this role, you will serve as a key technical resource, partnering with developers and vendors to deploy, maintain, and troubleshoot Windows Server‑based applications. You will also play a critical role in onboarding teams into our DevOps platform and driving automation of application deployment pipelines.
Responsibilities
- Collaborate with internal development teams and third‑party vendors to deploy, configure, and support applications hosted on Windows Server infrastructure.
- Troubleshoot complex application and platform issues across the full Windows Server stack, identifying root causes and driving resolution.
- Assist teams in onboarding to the organization’s DevOps platform, guiding them through best practices and standardized workflows.
- Design, develop, and maintain automation scripts and processes to streamline application deployments and reduce manual effort.
- Manage and maintain IIS‑hosted web applications, including configuration, performance tuning, and issue resolution.
- Administer and troubleshoot database connectivity, including MySQL, SQL Server, and ODBC connections.
- Manage certificate lifecycles, including provisioning, renewal, installation, and troubleshooting across application environments.
- Create and maintain documentation for processes, configurations, and runbooks.
- Participate in on‑call rotations or incident response as needed.
Education & Experience
- Minimum 8 years of experience as a Windows Systems Engineer — OR — Bachelor’s degree and a minimum of 4 years of experience as a Windows Systems Engineer.
Required Qualifications
- Strong troubleshooting skills with a demonstrated ability to diagnose and resolve complex, multi‑layered technical issues.
- Deep experience with Windows Server administration (2016/2019/2022).
- Proficiency in IIS configuration, management, and troubleshooting.
- Experience with Team Foundation Server (TFS) / Azure DevOps Server.
- Strong PowerShell scripting skills for automation, administration, and tooling.
- Working knowledge of MySQL, SQL Server, and ODBC connection configuration and troubleshooting.
- Experience managing SSL/TLS certificates — provisioning, binding, renewal, and troubleshooting.
Preferred Qualifications
- Configuration Management & IaC: Ansible, Crossplane, Terraform.
- Collaboration & Project Tracking: JIRA, Confluence.
- Containers & Orchestration: Kubernetes.
- Operating Systems: Linux.
- Source Control: Git, Git branching strategies, GitHub, Bitbucket.
- CI/CD & Artifact Management: Jenkins/CloudBees, Artifactory, Xray, ArgoCD.