IT Client Engineer 1

Description: Join ENTEK in Terre Haute, Indiana!ENTEK is excited to welcome a Client Engineer to our team in Terre Haute, Indiana. If you thrive on solving technical challenges, supporting end users, and helping maintain reliable IT systems in a fast-paced manufacturing environment, this is an excellent opportunity to grow your career. What You’ll DoAs a Client Engineer, you’ll provide technical support and infrastructure assistance across a variety of systems, devices, and enterprise applications. You’ll work closely with internal users and IT teams to ensure systems remain secure, reliable, and aligned with operational needs. In This Role, You Will Provide technical support for desktops, laptops, mobile devices, and peripherals across Windows, macOS, iOS, and Android platformsDiagnose and resolve hardware, software, and connectivity issues both onsite and remotelySupport collaboration platforms including Microsoft 365, Teams, Zoom, and SlackConfigure and manage user devices using endpoint management tools such as Microsoft Intune, JAMF, and SCCMMaintain IT asset records and support equipment lifecycle managementApply system updates, patches, and security configurations to maintain secure environmentsSupport endpoint security initiatives including antivirus, encryption, and multi-factor authentication (MFA)Assist with user access and identity management activitiesTroubleshoot network-related issues including Wi-Fi, VPN, and VoIP systemsParticipate in system upgrades, cloud migrations, and technology deployment projectsCollaborate with infrastructure, cybersecurity, and systems engineering teamsMaintain accurate documentation of support activities, procedures, and technical standardsSupport continuous improvement initiatives and IT best practices Requirements: What We’re Looking ForWe’re seeking a service-oriented IT professional with strong troubleshooting skills, technical curiosity, and the ability to work effectively in a collaborative manufacturing environment. Minimum Qualifications Associate degree in Computer Science, Information Systems, or related field (or equivalent experience)Strong troubleshooting and problem-solving skillsAbility to read and interpret technical documentation and proceduresStrong verbal and written communication skillsAbility to manage multiple priorities in a fast-paced environmentExperience supporting end users and enterprise technology systems Preferred Qualifications Industry certifications such as CompTIA A+, Network+, or Microsoft certificationsExperience with Microsoft Intune, JAMF, SCCM, or similar endpoint management toolsExperience supporting Microsoft 365 environmentsExperience working in manufacturing or industrial environmentsFamiliarity with endpoint security and compliance best practices Your Work Schedule This is a full-time, non-exempt position working Monday through Friday, day shift. Additional hours may occasionally be required to support operational needs and IT projects. What Makes ENTEK DifferentENTEK is more than a manufacturing company—we’re a team driven by values. Our core DNA is built on:Respect – valuing each person and every contributionIntegrity – doing what’s right, alwaysInnovation – pushing boundaries with creativity and technologyCommitment – to our people, our customers, and our futureWhen you join ENTEK, you’re not just taking a job—you’re becoming part of a company that invests in you, your growth, and your success.Learn more about us at www.entek.com and discover the opportunities waiting for you.ENTEK is an equal opportunity employer.ENTEK’s locations are non-smoking.