IT Business Relationship Manager

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and offers a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Location: Knoxville, TN, Edgewater, FL, Ft. Wayne, IN or New York Mills, MN
Workplace Category: Hybrid
Travel Required: Minimal
Direct Reports: No
Applicants must be currently authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. Relocation is not available.

About the role

BBG (Brunswick Boat Group), a division of Brunswick Corporation, is looking to recruit a highly energized IT Business Relationship Manager (BRM). BBG features many of the most recognizable brands (Sea Ray, Boston Whaler, Lund, etc.) in the recreational boat industry and leads the way in innovation, technology, and consumer satisfaction. Significant growth (organic and acquisition) offers a unique, fun, and rewarding work environment that fosters individual growth and rewards performance.

The Business Relationship Manager (BRM) will serve as a valued member of the IT Business Alignment team and will contribute/connect to Brunswick’s Enterprise IT functional teams. They provide thought leadership on industry trends and innovation opportunities within their respective business areas, turning these into IT projects that deliver future capabilities. The role ensures strategic and tactical alignment between the business organization (functional areas) and the IT organization. The BRM acts as the primary point of contact for business partners for new IT capability requests, issue escalation, IT-related budgeting, and achieving mutual IT and business-related goals.

The BRM is the IT planning lead for their business partner(s) and, along with the respective Functional Area Manager, is the conduit through which business priorities and needs are communicated and incorporated within the overall IT & PMO plans. The BRM also works across the IT organization to ensure their business partner’s unique needs are incorporated in IT standards and enterprise solutions.

Responsibilities

• Demand stewardship and management of the system portfolio, including periodic review of services provided to the customer.
• Drive alignment between business and IT strategies, serving as a “trusted advisor” to the business.
• Act as a thought leader around the application of information technology to business processes and challenges.
• Attend designated partner meetings and may shadow team members.
• Develop and maintain the IT strategy for their area of responsibility, ensuring alignment with the overall IT strategy.
• Provide customer-focused service with the ability to actively listen, elicit information, comprehend issues/needs, and recommend solutions.
• Navigate the IT organization on behalf of the business to resolve issues, concerns, or problems.
• Lead and manage under conditions of ambiguity and uncertainty.
• Own IT project activities from ideation to project manager assignment and participate through project implementation.
• Work across IT to understand new technology trends and forecast future IT infrastructure requirements.
• Provide alternative solutions and process improvement ideas to stakeholders.
• Work with leadership on annual IT budgets and forecasts as they relate to their function.
• Create and manage an actionable roadmap outlining IT deliverables.
• Work with business partners to develop cost/benefit analysis and business cases.
• Ensure business benefits associated with IT projects are quantified and realized post-project.
• Lead and participate in continuous improvement activities.

Requirements

• Effective at building good working relationships with business partners and project team members in a matrix organization.
• Encourages strong partnerships with business partners and other technology team members.
• Resolves conflicts to promote forward-thinking solutions.
• A successful track record in deploying enterprise technical solutions, including documenting/designing business processes, performing business analysis and requirements definition, building solutions, and handling change management activities during implementation.
• Confident, professional, and effective presenting and interacting with senior management.
• Exhibits a high tolerance for rapid change and manages change effectively.
• Strong organizational skills, including time management, prioritizing tasks, estimating activities, and meeting deadlines.
• Must effectively prioritize own work and the work of their team.
• Self-motivated, able to work independently, and with a strong desire to learn and share information with others.
• Review project status with project managers and allocate resources appropriately.
• Manage individual and team workload to deliver to agreed release milestones.
• Excellent verbal, written, and interpersonal communication skills.

Qualifications

• Bachelor's Degree in a business domain, Computer Science, or related field, or equivalent industry experience. Master’s degree (MIS) or MBA preferred.
• 10+ years of IT solutions experience with increasing levels of responsibility.
• 5+ years of experience collaborating with IT solution design/development teams (internal or external).
• 3+ years of experience working within a matrixed organization.
• Experience in operations software applications with knowledge of quality and engineering applications/processes/practices.
• Experience working with third parties to enhance/enable delivery for the business.

Preferred Qualifications

• Knowledge or awareness of EQMS (QAD) and other quality systems.
• Knowledge or awareness of TeamCenter (Siemens) and other engineering systems.
• Experience with modern ERP systems (such as Oracle Fusion or Dynamics 365).
• Certifications such as BRMP, PMP, Six Sigma, ITIL.
• IT project experience across multiple industries, markets, and/or functional areas.
• MBA (Master of Business Administration) degree.

Pay

The hiring range for this position is $86,500-$126,800 annually. The actual base pay offered will vary based on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. Compensation decisions depend on candidate qualifications and business context. In addition to base pay, this position is eligible for an annual discretionary bonus.

Benefits

• Medical, dental, and vision coverage.
• Paid vacation.
• 401k (up to 4% match).
• Health Savings Account (with company contribution).
• Well-being program.
• Product purchase discounts.

About Brunswick Boat Group

Brunswick Boat Group is home to a diverse portfolio of iconic marine brands, including Bayliner, Boston Whaler, Crestliner, Harris, Heyday, Lowe, Lund, Navan, Princecraft, Protector, Quicksilver, Rayglass, Sea Ray, Spartan, Thunder Jet, and Uttern. Each brand carries a legacy of innovation, craftsmanship, and performance that has shaped the boating industry worldwide. Across fiberglass and aluminum manufacturing facilities, team members drive success through a culture rooted in safety, integrity, continuous improvement, and personal growth.