IT Business Partner
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first.
About the role
Join Siemens Smart Infrastructure Electrical Products as an IT Business Partner supporting our Ft. Worth Alliance manufacturing operation and helping drive the successful launch and stabilization of a newly built factory. In this role, you will serve as a strategic technology leader, partnering with business stakeholders to advance digital transformation, standardize processes, and optimize technology solutions that improve manufacturing, engineering, and operational performance. This position will be on-site in Ft. Worth Alliance, Texas.
Responsibilities
- Serve as the primary IT partner for the Ft. Worth Alliance factory, ensuring technology readiness, operational stability, and ongoing business support throughout launch and expansion activities.
- Build strong partnerships with business leaders and stakeholders to identify technology opportunities, address operational challenges, and align IT initiatives with business objectives.
- Drive digital transformation, modernization, and standardization efforts across applications, infrastructure, and business processes.
- Plan and lead IT projects and business demands from initiation through implementation, including requirements gathering, scope definition, risk management, timeline oversight, and execution coordination.
- Navigate complex networks of internal and external technology providers to ensure successful delivery of projects, services, and support activities.
- Manage major incidents through resolution, including escalation management, root cause analysis, stakeholder communication, and service restoration.
- Facilitate collaboration across IT providers and business teams to ensure accountability, quality, and timely execution of critical initiatives.
- Provide consultation on IT operational issues and opportunities while coordinating solutions and follow-through with appropriate service teams.
- Communicate technology strategies, priorities, projects, and new tool releases to business leaders and end users.
- Collaborate with global Siemens IT teams to align best practices, technology standards, and strategic initiatives.
- Ensure application portfolio decisions support both business priorities and long-term IT strategy.
- Support business requests related to technology policies, reporting, adoption metrics, usage analytics, and project data requirements.
- Monitor IT service consumption and identify opportunities to improve utilization and reduce unnecessary costs.
- Build trusted relationships throughout the organization and promote a positive employee experience with IT services and solutions.
- Provide support during non-standard business hours as required to support manufacturing operations and critical business needs.
Requirements
Basic Qualifications
- Bachelor's degree from an accredited university.
- 5-8 years of experience in information technology roles supporting business operations.
- Experience within manufacturing, industrial, production, or other mission-critical operational environments.
- Proven ability to lead digital transformation, modernization, or innovation initiatives within complex organizations.
- Knowledge of IT infrastructure architecture, solution implementation, and IT service management practices.
- Demonstrated success managing complex IT projects involving multiple stakeholders, vendors, and service providers.
- Prior support of manufacturing facilities, large operational sites, or site-launch initiatives.
- Ability to travel between business locations as required.
- Proficient in English both written and verbal.
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship now or in the future.
Preferred Qualifications
- Experience with SAP environments.
- Experience supporting manufacturing systems, including PLM and MES applications.
- Experience supporting warehouse and logistics operations.
- Experience presenting technology initiatives, project status, recommendations, or operational issues to business leadership and key stakeholders.
- Knowledge of Microsoft Azure services and cloud-based technologies.
- Experience identifying, coordinating, and resolving complex technology issues involving multiple stakeholders, service providers, and support teams.
- Experience supporting new factory, warehouse, distribution center, or greenfield site launches.
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
About Siemens
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.