IT Business Management Director

The Role

At DTCC, we are dedicated to fostering a thriving internal community and creating a workplace that reflects the diverse world we serve. Our Information Technology group plays a crucial role in delivering secure, reliable technology solutions that support the global capital markets.

Responsibilities

• Serve as the primary liaison between Business and Technology teams.
• Translate enterprise objectives and business needs into actionable IT strategies and roadmaps.
• Advise senior leadership on technology implications, opportunities, risks, and dependencies.
• Lead enterprise-wide transformation initiatives including modernization, automation, cloud, and data-driven operating model changes.
• Establish governance frameworks, KPIs, and reporting to ensure transparency and measurable outcomes.
• Align transformation efforts tightly with enterprise strategy and regulatory requirements.
• Lead CIO/Tech Leadership operating rhythms, strategic planning cycles, and executive reporting.
• Produce high-quality executive-ready material (Board content, QBRs, strategic updates, dashboards).
• Improve and streamline IT processes, operating models, and tooling to enhance decision-making and organizational clarity.
• Create and deliver compelling communications, strategy documents, transformation narratives, and change-management content.
• Ensure clear alignment across distributed teams, enabling clarity of priorities, expectations, and outcomes.
• Lead and develop a high-performing IT Business Management team (business managers, strategy analysts, transformation leads).
• Foster a culture of ownership, accountability, continuous improvement, and collaboration.
• Support career development and promote diversity, inclusion, and effective cross-functional teaming.

Qualifications

• Minimum of 10 years of related experience.
• Bachelor's degree preferred or equivalent experience.
• Talents Needed for Success:
• 10+ years in IT Strategy, IT Business Management, Transformation, or Technology Consulting.
• Proven success partnering with senior leaders to influence decisions and drive multi-stakeholder initiatives.
• Strong experience in roadmap development, strategic planning, and transformation leadership.
• Exceptional written and verbal communication with strong executive presence.
• Experience leading or supporting modernization, cloud, automation, or operating-model initiatives.
• Experience in financial services or other complex, regulated environments.
• Certifications such as PMP, ITIL, SAFe/Agile, or equivalents.
• Background in enterprise architecture, data strategy, change management, or transformation advisory.

Pay and Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / Retirement benefits.
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Workplace

• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Qualifications

• Minimum of 10 years of related experience.
• Bachelor's degree preferred or equivalent experience.
• Talents Needed for Success:
• 10+ years in IT Strategy, IT Business Management, Transformation, or Technology Consulting.
• Proven success partnering with senior leaders to influence decisions and drive multi-stakeholder initiatives.
• Strong experience in roadmap development, strategic planning, and transformation leadership.
• Exceptional written and verbal communication with strong executive presence.
• Experience leading or supporting modernization, cloud, automation, or operating-model initiatives.
• Experience in financial services or other complex, regulated environments.
• Certifications such as PMP, ITIL, SAFe/Agile, or equivalents.
• Background in enterprise architecture, data strategy, change management, or transformation advisory.