IT Business Applications- Business Analyst

About the role

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Look no further! At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

The Business Analyst serves as a strategic liaison between Business Partners and the IT organization during ERP implementation. This role ensures that TopBuild’s Order-to-Cash (O2C) and Procure-to-Pay (P2P) business processes—and the applications that support them—enable efficient, accurate, and scalable operations.

Key Responsibilities

• Serve as the primary liaison between business stakeholders and IT for processes supporting the distribution segment, including quoting, sales order management, fulfillment, procurement, and inventory management.
• Develop deep understanding of TopBuild’s business model (customer pickup, job-site delivery, Specialty Distribution Group workflows).
• Collaborate with business leaders to identify improvement opportunities, define priorities, and align initiatives with corporate objectives.
• Maintain awareness of industry practices and emerging technologies that enhance O2C performance and customer experience.
• Lead business analysis for new features, enhancements, and integrations for Order Management, Accounts Receivable, Pricing, and Fulfillment.
• Translate business needs into functional requirements, process documentation, user stories, and acceptance criteria aligned with enterprise architecture and IT standards.
• Partner with Oracle EBS, APEX, Angular, and integration teams to ensure timely, high-quality delivery through the SDLC.
• Coordinate user acceptance testing (UAT), training, and post-deployment validation to ensure smooth adoption and operational readiness.
• Manage a prioritized backlog of enhancements, support requests, and projects; communicate status and outcomes to stakeholders.
• Support continuous improvement through root-cause analysis, KPI monitoring, and process optimization initiatives.
• Analyze, troubleshoot, and recommend break-fix solutions following best practices.
• Ensure all O2C systems and integrations meet security, compliance, and audit requirements.
• Proactively monitor, troubleshoot, and resolve production incidents; identify corrective actions for recurring issues.
• Maintain productive relationships with vendors and third-party partners to ensure alignment with business needs.
• Maintain accurate documentation of business processes, system configurations, and data flows.
• Provide Tier 3 end-user support.

Core Competencies

• Business Acumen & Partnership: Understands operations and financial processes; builds strong, collaborative relationships.
• Analytical Thinking & Problem Solving: Uses data-driven insights and structured analysis to diagnose issues and recommend improvements.
• Results Orientation: Demonstrates urgency and ownership in meeting deadlines and business goals.
• Collaboration & Influence: Works effectively across business units, technical teams, and external partners.
• Planning & Prioritization: Manages tasks, time, and competing priorities efficiently.
• Technical Agility: Understands enterprise applications, integrations, and data structures supporting O2C processes.

Qualifications

• Education & Experience: Preferred Bachelor’s degree in Information Systems, Computer Science, Business Administration. Equivalent experience in absence of Bachelor’s degree.
• Proficiency: Proficiency with Oracle EBS R12. Familiarity with agile and hybrid SDLC methodologies and IT governance frameworks.

Benefits

• Base + Bonus & Benefit Package: Competitive Compensation
• Medical, Dental and Vision:
• Strive Wellness Program:
• 401(k) Matching:
• Paid Holiday and Paid Time Off (PTO) for all positions:
• Affirmed Excellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance:
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus:
• Paid Military Leave:
• Tuition Reimbursement:
• Length of Service Award:

Compensation Range

$67,300.00 - $130,000.00

QXO is an Equal Opportunity Employer.