IT Business Analyst (Supply Chain Excellence)

Responsibilities

• Be responsible for the Total Cost of Ownership (TCO) for assigned applications.
• Ensure applications are maintained, upgraded, and retired in alignment with business needs and technology standards.
• Maintain design documentation and ensure alignment to enterprise architecture.
• Collaborate with business partners to elicit, document, and validate business requirements.
• Lead structured requirements elicitation through workshops, interviews, observations, and document reviews.
• Translate business needs into clear, complete, and testable functional requirements, user stories, process flows and technical flows ensuring integration across systems and applications, with appropriate acceptance criteria.
• Support feasibility assessments and give to case development.
• Collaborates with respective delivery functions and IT partners to deliver IT solutions according to technology standards.
• Document data mappings between source systems, transformation rules, and target outputs.
• Partner with data engineers, architects, and analytics teams to align business requirements with data models, pipelines, and platform constraints.
• Help define targets, metrics, and business rules so reporting and analytics are consistent and trusted.
• Project Lifecycle Support (including enhancements)
• Participate in demand intake, scope definition, and prioritization routines.
• Work closely with IT Solution Partners, Architects, and Project Managers to ensure successful delivery.
• Support testing, training, and organizational change activities.
• Potential Involvement in configuration, integration, testing, UAT, launch readiness, post-go-live stabilization, and cross-system integration testing.
• May coordinate small projects and enhancements from intake through implementation under defined governance.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• Minimum 2-5 years of experience as a Business Analyst in IT or business transformation projects.
• Solid understanding of IT governance, project management, and enterprise systems.
• Proficiency in tools such as ServiceNow, Accolade, Power BI, and Microsoft Office Suite.
• Excellent analytical, communication, and partner management skills.