IT Business Analyst
Job Title
Pay Details
Responsibilities
- Responsible for defining configuration specifications and business analysis requirements
- Collaborates with stakeholders to elicit, analyze, and document business requirements
- Conducts interviews, workshops, and surveys to gather information
- Analyzes existing business processes and workflows to identify inefficiencies and areas for improvement
- Develops process maps and documentation
- Works with IT and other departments to design and implement solutions that meet business needs
- Ensures solutions align with company goals and industry best practices
- Helps design, document, and maintain system processes for the knowledge base
- Leads change management and user readiness activities to ensure successful adoption of newly implemented technology solutions
- Partners with business stakeholders to drive adoption, reduce resistance, and ensure end users are prepared to execute new processes enabled by technology
Requirements
- Requires a bachelor’s degree in Business Administration, Information Systems, or a related field
- At least 3-5 years of related experience
- Experience with project management methodologies (e.g., Agile, Waterfall) is a plus
- Experience supporting organizational change management for technology implementations
- Experience with software implementation projects
- Proficient knowledge in generating process documentation
- Strong teamwork and a poised, professional, positive demeanor
- Exceptional written and verbal communication abilities
- Adapts well to changing demands and priorities, thriving in ambiguity
- Proficiency in business analysis tools and software (e.g., Microsoft Visio, Excel, Miro)
- Proficient with standard processes such as Procure-to-Pay, Order-to-Cash, Record-to-Report, Lead-to-Customer marketing processes
- Strong facilitation skills (workshops, training delivery, stakeholder alignment)
- Able to create learning content (job aids, process guides, SOPs, and evaluate effectiveness)
- Able to deliver top-notch customer service with personal accountability
- Able to work independently and as part of a team
Qualifications
- Bachelor’s degree in Business Administration, Information Systems, or a related field
- 3+ years of related experience
Skills
- Business analysis
- Project management
- Change management
- Software implementation
- Process documentation
- Facilitation
- Learning content creation
- Customer service
- Teamwork
Benefits
- Be Safe
- Do the Right Thing
- Be Generous
- Include Everyone
- Make it Easy
- Be Bold
Schedule
On-site
Pay
The annual base salary range for this position in California is $88,000 to $110,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.
Company
OC Sports & Entertainment, LLC
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.
We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.