IT BPS Associate Manager - EDI/OTC
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, accessibility, etc. Also remove duplicated lines.
We need to preserve all substantive info.
Let's parse the posting.
First paragraph: "Sep 15, 2026 IT BPS Associate Manager - EDI/OTC About Barilla ..." The "About Barilla" is a description of company. Should we include as "About the role"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings.
We have "Job Purpose" description: that could be "About the role". Also there is "Key Accountabilities" which are responsibilities. Then "Desired Skills And Background" includes skills, qualifications, experience. Could split into Requirements, Qualifications, Skills. Also there is "Preferred Experience" etc.
We also have pay range and benefits.
We need to include sections only if real content.
Let's extract:
About the role: Could combine "Job Purpose" and maybe "About Barilla"? The "About Barilla" is company overview, not role. But we could put under About the role: The BPS Associate Manager provides support... etc. Also mention hybrid role based out of Northbrook, IL.
Responsibilities: Key Accountabilities bullet list.
Requirements: maybe education: Bachelor’s degree or specialized training / equivalent work experience preferred. Also maybe "Ability to travel domestically and internationally". Also "Proven experience in IT industry supporting the business in a role of business analyst/application support analyst" appears twice.
Qualifications: maybe "Strong communication, interpersonal and influencing skills", "4+ years of experience supporting SAP applications..." etc. But we need to avoid duplication.
Skills: maybe list of technical skills: Strong EDI and IDoc experience, In-depth knowledge of SAP OTC processes, Familiarity with middleware platforms, Experience in full lifecycle projects, Exposure to S/4HANA development, Understanding of job scheduling tools, Strong analytical and problem‑solving abilities, Excellent communication skills, Ability to manage multiple priorities, Experience working in a global environment.
Benefits: medical, dental, vision insurance, paid time off, 401(K) plan with company match, life and disability plans, employee assistance program.
Pay: estimated pay range $100k-$115k plus eligibility to participate in the annual discretionary bonus plan.
Schedule: Not mentioned. No schedule info. So we should not include Schedule section.
We must not include placeholder like "commensurate with experience". Not present.
We need to output only HTML fragment, no /. Use headings, - for lists,
for prose.
We need to preserve all substantive info; do not invent or summarize away detail.
We must remove boilerplate: EEO, accessibility, legal, duplicated lines.
Check for duplicated lines: "Proven experience in IT industry supporting the business in a role of business analyst/application support analyst" appears twice; we should keep only once.
Also "Ability to manage multiple priorties in a dynamic environment" appears twice with typo; keep once.
Now craft sections.
About the role: combine Job Purpose and location/hybrid.
Job Purpose paragraph: "The BPS Associate Manager provides support to the Americas, specifically to end user systems, processes, projects and other systems as needed. This individual will actively partner with the business team to provide support, assess new IT requests, and identify the proper modification to the IT solution to enable business process changes, aligning with Corporate Processes. This position provides leadership and process expertise during all project phases and ongoing user support after implementation of Barilla’s IT systems and processes. The SAP BPS Associate Manager will support, enhance, and optimize our SAP landscape across the Americas region. This role combines technical development, EDI integration expertise, and functional understanding of OTC processes to deliver robust, scalable business solutions. The ideal candidate brings strong hands‑on ABAP capability, deep familiarity with IDocs and EDI standards, and proven experience supporting end‑to‑end OTC processes. This is a hybrid role based out of Northbrook, IL."
We could keep that as prose under About the role.
Responsibilities: list from Key Accountabilities.
Let's extract each bullet:
- Lead and support projects through all phases including requirements gathering, solution evaluation, implementation, testing, deployment, and closeout, ensuring alignment with corporate business and IT strategies.
- Analyze, troubleshoot, and resolve complex SAP application and integration issues across OTC, EDI, and related business processes.
- Perform root cause analysis, system debugging, and impact assessments to identify and resolve production issues while improving system stability and performance.
- Provide technical and functional support for EDI communications between the company and customers, vendors, and 3PL partners, including IDoc monitoring, exception management, error resolution, and integration support.
- Work with X12, EDIFACT, XML, and other formats as needed; collaborate with middleware teams (e.g., PI/PO or third‑party EDI providers) to ensure reliable data processing.
- Maintain EDI partner profiles, port configurations, and message types.
- Support Order-to-Cash (OTC) processes including order management, pricing, billing, credit management, chargebacks, rebates, customer master data, and integration with downstream systems.
- Identify opportunities for process improvement, evaluate business requirements, and recommend SAP-aligned solutions that improve efficiency, compliance, and user experience.
- Collaborate with cross-functional business and IT teams to ensure end-to-end OTC process alignment across SAP and integrated systems.
- Partner directly with end users, business stakeholders, and global SAP experts to ensure solutions align with corporate standards, business objectives, and best practices.
- Develop and maintain process documentation, knowledge articles, training materials, and support procedures while providing Level 2 and Level 3 production support.
- Other duties as assigned.
We'll put each as
- .
Requirements: maybe education and travel.
- Bachelor’s degree or specialized training / equivalent work experience preferred.
- Ability to travel domestically and internationally.
Qualifications: maybe years of experience, etc.
But we need to avoid duplication with Skills. Let's think: The instruction says use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can allocate content accordingly.
We could treat:
Requirements: minimum qualifications (education, experience years, travel).
Qualifications: desired skills/experience (like 4+ years SAP, EDI, OTC, etc.)
Skills: technical skills list (ABAP, IDoc, X12, etc.) plus soft skills.
But we need to ensure we don't repeat same content across sections.
Let's extract:
From "Desired Skills And Background":
- Bachelor’s degree or specialized training / equivalent work experience preferred
- Strong communication, interpersonal and influencing skills
- 4+ years of experience supporting SAP applications with a focus on business process analysis, troubleshooting, solution design, and production support.
- Strong EDI and IDoc experience, including monitoring, partner configuration, error analysis, issue resolution, and integration support.
- In-depth knowledge of SAP Order-to-Cash (OTC) processes, including order management, pricing, billing, customer service, and related integrations.
- Demonstrated ability to perform root cause analysis, system debugging, and impact assessments to resolve complex business and technical issues.
- Familiarity with middleware and integration platforms such as SAP PI/PO, Gentran, Sterling, Seeburger, or similar solutions.
- Proven experience in full lifecycle projects, including requirements gathering, solution evaluation, testing, deployment, go-live support, and post-production stabilization.
- Proven experience in IT industry supporting the business in a role of business analyst/application support analyst
- Ability to travel domestically and internationally
- Preferred Experience in CPG, manufacturing, consumer goods, or related industries.
- Exposure to S/4HANA development (CDS, AMDP, OData, BTP).
- Understanding of job scheduling tools (e.g., Autosys) or ticketing systems such as ServiceNow
- Strong analytical and problem‑solving abilities.
- Excellent communication skills and ability to partner effectively with business stakeholders.
- Ability to manage multiple priorities in a dynamic environment.
- Proven experience in IT industry supporting the business in a role of business analyst/application support analyst (duplicate)
- Experience working in a global environment preferred
- Ability to manage multiple priorties in a dynamic environment (duplicate/typo)
We need to deduplicate.
Now we need to decide what goes where.
Maybe:
Requirements: Bachelor’s degree or equivalent work experience preferred; Ability to travel domestically and internationally.
Qualifications: 4+ years SAP experience; Strong EDI/IDoc experience; In-depth knowledge of SAP OTC; Demonstrated root cause analysis; Familiarity with middleware; Proven full lifecycle experience; Proven IT industry business analyst experience; Preferred CPG experience; Exposure to S/4HANA; Understanding of job scheduling/ticketing; Strong analytical/problem-solving; Excellent communication; Ability to manage multiple priorities; Experience in global environment.
Skills: Strong communication, interpersonal and influencing skills; Strong EDI and IDoc experience (maybe already); In-depth knowledge of SAP OTC (maybe); Familiarity with middleware; Experience with X12, EDIFACT, XML; Ability to maintain EDI partner profiles; etc. But we risk duplication.
Alternative: Use Requirements for education and travel; Qualifications for years of experience and core competencies; Skills for technical specifics (ABAP, IDoc, X12, EDIFACT, XML, middleware, S/4HANA, Autosys, ServiceNow) and soft skills (communication, analytical, managing priorities). Benefits and Pay as given.
We must preserve all substantive info; we can repeat some info across sections if needed but better to avoid duplication but not required. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but we should try to not repeat unnecessarily. However, it's okay if some info appears in multiple sections as long as we don't lose any.
Let's design:
About the role
... (Job Purpose paragraph)
Responsibilities
- ... list items ...
Requirements
- Bachelor’s degree or specialized training / equivalent work experience preferred.
- Ability to travel domestically and internationally.
Qualifications
- 4+ years of experience supporting SAP applications with a focus on business process analysis, troubleshooting, solution design, and production support.
- Strong EDI and IDoc experience, including monitoring, partner configuration, error analysis, issue resolution, and integration support.
- In-depth knowledge of SAP Order-to-Cash (OTC) processes, including order management, pricing, billing, customer service, and related integrations.
- Demonstrated ability to perform root cause analysis, system debugging, and impact assessments to resolve complex business and technical issues.
- Familiarity with middleware and integration platforms such as SAP PI/PO, Gentran, Sterling, Seeburger, or similar solutions.
- Proven experience in full lifecycle projects, including requirements gathering, solution evaluation, testing, deployment, go-live support, and post-production stabilization.
- Proven experience in IT industry supporting the business in a role of business analyst/application support analyst.
- Preferred experience in CPG, manufacturing, consumer goods, or related industries.
- Exposure to S/4HANA development (CDS, AMDP, OData, BTP).
- Understanding of job scheduling tools (e.g., Autosys) or ticketing systems such as ServiceNow.
- Strong analytical and problem‑solving abilities.
- Excellent communication skills and ability to partner effectively with business stakeholders.
headings, - for lists,
for prose.
We need to preserve all substantive info; do not invent or summarize away detail.
We must remove boilerplate: EEO, accessibility, legal, duplicated lines.
Check for duplicated lines: "Proven experience in IT industry supporting the business in a role of business analyst/application support analyst" appears twice; we should keep only once.
Also "Ability to manage multiple priorties in a dynamic environment" appears twice with typo; keep once.
Now craft sections.
About the role: combine Job Purpose and location/hybrid.
Job Purpose paragraph: "The BPS Associate Manager provides support to the Americas, specifically to end user systems, processes, projects and other systems as needed. This individual will actively partner with the business team to provide support, assess new IT requests, and identify the proper modification to the IT solution to enable business process changes, aligning with Corporate Processes. This position provides leadership and process expertise during all project phases and ongoing user support after implementation of Barilla’s IT systems and processes. The SAP BPS Associate Manager will support, enhance, and optimize our SAP landscape across the Americas region. This role combines technical development, EDI integration expertise, and functional understanding of OTC processes to deliver robust, scalable business solutions. The ideal candidate brings strong hands‑on ABAP capability, deep familiarity with IDocs and EDI standards, and proven experience supporting end‑to‑end OTC processes. This is a hybrid role based out of Northbrook, IL."
We could keep that as prose under About the role.
Responsibilities: list from Key Accountabilities.
Let's extract each bullet:
- Lead and support projects through all phases including requirements gathering, solution evaluation, implementation, testing, deployment, and closeout, ensuring alignment with corporate business and IT strategies.
- Analyze, troubleshoot, and resolve complex SAP application and integration issues across OTC, EDI, and related business processes.
- Perform root cause analysis, system debugging, and impact assessments to identify and resolve production issues while improving system stability and performance.
- Provide technical and functional support for EDI communications between the company and customers, vendors, and 3PL partners, including IDoc monitoring, exception management, error resolution, and integration support.
- Work with X12, EDIFACT, XML, and other formats as needed; collaborate with middleware teams (e.g., PI/PO or third‑party EDI providers) to ensure reliable data processing.
- Maintain EDI partner profiles, port configurations, and message types.
- Support Order-to-Cash (OTC) processes including order management, pricing, billing, credit management, chargebacks, rebates, customer master data, and integration with downstream systems.
- Identify opportunities for process improvement, evaluate business requirements, and recommend SAP-aligned solutions that improve efficiency, compliance, and user experience.
- Collaborate with cross-functional business and IT teams to ensure end-to-end OTC process alignment across SAP and integrated systems.
- Partner directly with end users, business stakeholders, and global SAP experts to ensure solutions align with corporate standards, business objectives, and best practices.
- Develop and maintain process documentation, knowledge articles, training materials, and support procedures while providing Level 2 and Level 3 production support.
- Other duties as assigned.
We'll put each as
- .
Requirements: maybe education and travel.
- Bachelor’s degree or specialized training / equivalent work experience preferred.
- Ability to travel domestically and internationally.
Qualifications: maybe years of experience, etc.
But we need to avoid duplication with Skills. Let's think: The instruction says use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can allocate content accordingly.
We could treat:
Requirements: minimum qualifications (education, experience years, travel).
Qualifications: desired skills/experience (like 4+ years SAP, EDI, OTC, etc.)
Skills: technical skills list (ABAP, IDoc, X12, etc.) plus soft skills.
But we need to ensure we don't repeat same content across sections.
Let's extract:
From "Desired Skills And Background":
- Bachelor’s degree or specialized training / equivalent work experience preferred
- Strong communication, interpersonal and influencing skills
- 4+ years of experience supporting SAP applications with a focus on business process analysis, troubleshooting, solution design, and production support.
- Strong EDI and IDoc experience, including monitoring, partner configuration, error analysis, issue resolution, and integration support.
- In-depth knowledge of SAP Order-to-Cash (OTC) processes, including order management, pricing, billing, customer service, and related integrations.
- Demonstrated ability to perform root cause analysis, system debugging, and impact assessments to resolve complex business and technical issues.
- Familiarity with middleware and integration platforms such as SAP PI/PO, Gentran, Sterling, Seeburger, or similar solutions.
- Proven experience in full lifecycle projects, including requirements gathering, solution evaluation, testing, deployment, go-live support, and post-production stabilization.
- Proven experience in IT industry supporting the business in a role of business analyst/application support analyst
- Ability to travel domestically and internationally
- Preferred Experience in CPG, manufacturing, consumer goods, or related industries.
- Exposure to S/4HANA development (CDS, AMDP, OData, BTP).
- Understanding of job scheduling tools (e.g., Autosys) or ticketing systems such as ServiceNow
- Strong analytical and problem‑solving abilities.
- Excellent communication skills and ability to partner effectively with business stakeholders.
- Ability to manage multiple priorities in a dynamic environment.
- Proven experience in IT industry supporting the business in a role of business analyst/application support analyst (duplicate)
- Experience working in a global environment preferred
- Ability to manage multiple priorties in a dynamic environment (duplicate/typo)
We need to deduplicate.
Now we need to decide what goes where.
Maybe:
Requirements: Bachelor’s degree or equivalent work experience preferred; Ability to travel domestically and internationally.
Qualifications: 4+ years SAP experience; Strong EDI/IDoc experience; In-depth knowledge of SAP OTC; Demonstrated root cause analysis; Familiarity with middleware; Proven full lifecycle experience; Proven IT industry business analyst experience; Preferred CPG experience; Exposure to S/4HANA; Understanding of job scheduling/ticketing; Strong analytical/problem-solving; Excellent communication; Ability to manage multiple priorities; Experience in global environment.
Skills: Strong communication, interpersonal and influencing skills; Strong EDI and IDoc experience (maybe already); In-depth knowledge of SAP OTC (maybe); Familiarity with middleware; Experience with X12, EDIFACT, XML; Ability to maintain EDI partner profiles; etc. But we risk duplication.
Alternative: Use Requirements for education and travel; Qualifications for years of experience and core competencies; Skills for technical specifics (ABAP, IDoc, X12, EDIFACT, XML, middleware, S/4HANA, Autosys, ServiceNow) and soft skills (communication, analytical, managing priorities). Benefits and Pay as given.
We must preserve all substantive info; we can repeat some info across sections if needed but better to avoid duplication but not required. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but we should try to not repeat unnecessarily. However, it's okay if some info appears in multiple sections as long as we don't lose any.
Let's design:
About the role
... (Job Purpose paragraph)
Responsibilities
- ... list items ...
Requirements
- Bachelor’s degree or specialized training / equivalent work experience preferred.
- Ability to travel domestically and internationally.
Qualifications
- 4+ years of experience supporting SAP applications with a focus on business process analysis, troubleshooting, solution design, and production support.
- Strong EDI and IDoc experience, including monitoring, partner configuration, error analysis, issue resolution, and integration support.
- In-depth knowledge of SAP Order-to-Cash (OTC) processes, including order management, pricing, billing, customer service, and related integrations.
- Demonstrated ability to perform root cause analysis, system debugging, and impact assessments to resolve complex business and technical issues.
- Familiarity with middleware and integration platforms such as SAP PI/PO, Gentran, Sterling, Seeburger, or similar solutions.
- Proven experience in full lifecycle projects, including requirements gathering, solution evaluation, testing, deployment, go-live support, and post-production stabilization.
- Proven experience in IT industry supporting the business in a role of business analyst/application support analyst.
- Preferred experience in CPG, manufacturing, consumer goods, or related industries.
- Exposure to S/4HANA development (CDS, AMDP, OData, BTP).
- Understanding of job scheduling tools (e.g., Autosys) or ticketing systems such as ServiceNow.
- Strong analytical and problem‑solving abilities.
- Excellent communication skills and ability to partner effectively with business stakeholders.
for prose. We need to preserve all substantive info; do not invent or summarize away detail. We must remove boilerplate: EEO, accessibility, legal, duplicated lines. Check for duplicated lines: "Proven experience in IT industry supporting the business in a role of business analyst/application support analyst" appears twice; we should keep only once. Also "Ability to manage multiple priorties in a dynamic environment" appears twice with typo; keep once. Now craft sections. About the role: combine Job Purpose and location/hybrid. Job Purpose paragraph: "The BPS Associate Manager provides support to the Americas, specifically to end user systems, processes, projects and other systems as needed. This individual will actively partner with the business team to provide support, assess new IT requests, and identify the proper modification to the IT solution to enable business process changes, aligning with Corporate Processes. This position provides leadership and process expertise during all project phases and ongoing user support after implementation of Barilla’s IT systems and processes. The SAP BPS Associate Manager will support, enhance, and optimize our SAP landscape across the Americas region. This role combines technical development, EDI integration expertise, and functional understanding of OTC processes to deliver robust, scalable business solutions. The ideal candidate brings strong hands‑on ABAP capability, deep familiarity with IDocs and EDI standards, and proven experience supporting end‑to‑end OTC processes. This is a hybrid role based out of Northbrook, IL." We could keep that as prose under About the role. Responsibilities: list from Key Accountabilities. Let's extract each bullet: - Lead and support projects through all phases including requirements gathering, solution evaluation, implementation, testing, deployment, and closeout, ensuring alignment with corporate business and IT strategies. - Analyze, troubleshoot, and resolve complex SAP application and integration issues across OTC, EDI, and related business processes. - Perform root cause analysis, system debugging, and impact assessments to identify and resolve production issues while improving system stability and performance. - Provide technical and functional support for EDI communications between the company and customers, vendors, and 3PL partners, including IDoc monitoring, exception management, error resolution, and integration support. - Work with X12, EDIFACT, XML, and other formats as needed; collaborate with middleware teams (e.g., PI/PO or third‑party EDI providers) to ensure reliable data processing. - Maintain EDI partner profiles, port configurations, and message types. - Support Order-to-Cash (OTC) processes including order management, pricing, billing, credit management, chargebacks, rebates, customer master data, and integration with downstream systems. - Identify opportunities for process improvement, evaluate business requirements, and recommend SAP-aligned solutions that improve efficiency, compliance, and user experience. - Collaborate with cross-functional business and IT teams to ensure end-to-end OTC process alignment across SAP and integrated systems. - Partner directly with end users, business stakeholders, and global SAP experts to ensure solutions align with corporate standards, business objectives, and best practices. - Develop and maintain process documentation, knowledge articles, training materials, and support procedures while providing Level 2 and Level 3 production support. - Other duties as assigned. We'll put each as
About the role
... (Job Purpose paragraph)
Responsibilities
- ... list items ...
Requirements
- Bachelor’s degree or specialized training / equivalent work experience preferred.
- Ability to travel domestically and internationally.
Qualifications
- 4+ years of experience supporting SAP applications with a focus on business process analysis, troubleshooting, solution design, and production support.
- Strong EDI and IDoc experience, including monitoring, partner configuration, error analysis, issue resolution, and integration support.
- In-depth knowledge of SAP Order-to-Cash (OTC) processes, including order management, pricing, billing, customer service, and related integrations.
- Demonstrated ability to perform root cause analysis, system debugging, and impact assessments to resolve complex business and technical issues.
- Familiarity with middleware and integration platforms such as SAP PI/PO, Gentran, Sterling, Seeburger, or similar solutions.
- Proven experience in full lifecycle projects, including requirements gathering, solution evaluation, testing, deployment, go-live support, and post-production stabilization.
- Proven experience in IT industry supporting the business in a role of business analyst/application support analyst.
- Preferred experience in CPG, manufacturing, consumer goods, or related industries.
- Exposure to S/4HANA development (CDS, AMDP, OData, BTP).
- Understanding of job scheduling tools (e.g., Autosys) or ticketing systems such as ServiceNow.
- Strong analytical and problem‑solving abilities.
- Excellent communication skills and ability to partner effectively with business stakeholders.