IT Asset Administrator – Stuarts Draft, VA

Join America’s favorite family bakery since 1934—home of Little Debbie®, Drake’s® Cakes, and Sunbelt Bakery® Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You’ll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you’ll discover a better way to live and work. Pay Salaried grade 5 $65,300 - $73,400 / year, depending on qualifications and experience Actual salaries may vary and in some cases may be higher with extensive experience and strong performance. Exempt This position is part of a career ladder that includes grades 5-7, indicating potential for advancement. Schedule 1st Shift, (Monday - Friday, 8:00 a.m. - 5:00 p.m.); other hours as needed On-site Location 272 Patton Farm Road, Stuarts Draft VA 24477 Job Summary McKee Foods is seeking an IT Asset Administrator to join our IT Asset team in Stuarts Draft, Virginia. In this role, you’ll manage the full lifecycle of our end-user technology, from procurement and deployment to support and retirement, while providing hands-on support to employees on site. You’ll be part of a team that values innovation, adaptability, and a willingness to get the job done. The ideal candidate is organized and detail-oriented, learns new technology quickly, and wants to grow with a team focused on continuous improvement. We’re looking for a proactive self-starter who takes ownership, solves problems, and helps improve our IT asset processes. Responsibilities include, but are not limited to the following: Asset Management Receive, tag, and record new hardware, and maintain accurate records of asset location, assignment, and statusManage the hardware lifecycle, including procurement requests, deployment, refresh cycles, and retirement, in compliance with purchasing procedures and standardsTrack software licenses, warranties, and service level agreements, and monitor license usage to ensure compliance and identify unused licensesConduct periodic physical inventory audits and reconcile discrepancies between records and on-hand equipmentCoordinate secure disposal and data sanitization of retired equipment, maintaining certificates of destructionManage spare parts and loaner inventory to support timely repairs and replacementsCoordinate with vendors on warranty claims, repairs, quotes, and renewalsProcess equipment changes for new hires, transfers, and departures, including equipment recoveryProduce reports on inventory, license usage, warranty expirations, and upcoming refresh needs End User Support Deliver, install, and set up computer systems, including software installation Provide on-site triage and support to resolve technical issues and identify opportunities for improvementResolve issues and requests related to workstations, laptops, mobile devices, operating systems, software, hardware, and peripherals, partnering with higher-level teams on complex issuesParticipate in and promote corporate standardization to improve support and lower total cost of ownership (TCO) Required Qualifications Associate’s degree or at least two years of college (two years of relevant experience may be substituted for each year of required college)One year of experience in computer hardware repair and software installationExperience supporting Windows 10 and 11, plus basic knowledge of mobile operating systemsAbility to set up, diagnose, repair, or replace computer systems, peripherals, and partsStrong working knowledge of Microsoft Office (especially Excel) and Google WorkspaceStrong attention to detail and organizational skills, with the ability to maintain accurate recordsStrong troubleshooting skills, including researching problems to identify and solve root causesCustomer service experience with a high level of professionalism and strong verbal and written communication skillsAbility to learn quickly, work independently, and contribute effectively as part of a teamWillingness to travel up to 5% Preferred Qualifications Bachelor’s degree in a related fieldOne or more years of experience in desktop support or help deskExperience with an IT asset management (ITAM) or IT service management (ITSM) platform, such as FreshService, ServiceNow, or similarUnderstanding of software licensing models (per-user, per-device, subscription, and enterprise agreements)Experience supporting physical inventory audits or data sanitization standards such as NIST 800-88Familiarity with ITIL practicesExperience with Active Directory and scripting tools such as PowerShell and WMIExperience with Virtual Desktop Infrastructure (VDI) environmentsExperience with mobile device management (MDM) softwareExperience with Linux and macOSExperience supporting network switches and routersExperience using AI tools such as Claude or Gemini to assist with troubleshooting and researchProject management experience Benefits Competitive weekly payProfit-sharing cash bonus program401(k) with matching contributions25 days Paid Time Off (for vacation, holidays, sick time, personal time, etc.)Medical insurance, including health, dental, vision and prescription drug planSupplemental plans, including life insuranceFully-paid parental leaveHealth Center and PharmacyMental wellness counseling (on-site in TN, virtual elsewhere)Tuition reimbursementCredit UnionExercise and recreation facilityWellness programs with incentivesEmployee Assistance Program (EAP)Short-term and long-term disability benefits (company-paid) We are an Equal Opportunity Employer