IT Applications Specialist Sr
About the role
For this contractor assignment, we are seeking a dedicated and detail-oriented App Specialist contractor supporting our Project Management organization. This contractor will play a crucial role in ensuring the success of project management initiatives by providing technical support, supporting training sessions, maintaining systems and applications, and troubleshooting issues. This assignment requires excellent problem-solving skills, responsiveness, and the ability to collaborate effectively with cross-functional teams.
Location: Telecommute
Responsibilities
- Respond promptly to service requests and inquiries, ensuring timely resolution of issues.
- Provide technical assistance and troubleshooting support for applications such as PWA (Project Web App), MS Project, Planview AgilePlace, PowerApps, Power Automate and other project management tools.
- Conduct license audits for tools such as MSPS, Planview AgilePlace.
- Assist in setting up QA environments and supporting tools for project management training sessions.
- Ensure training environments are ready and provide on-site technical support during sessions to address any issues
Qualifications
Associate's Degree or higher in an IT or Business related discipline (such as MIS, Business Management) and a minimum of four years of related work experience in technical tool administration that involves creating, testing, configuring, updating, manipulating, and/or scripting technical tools or applications. In lieu of the above combination of education and experience, a minimum of six years of related work experience in technical tool administration experience creating, testing, configuring, updating, manipulating, and/or scripting technical tools or applications.
Skills
- Agile project management
- Access
- Power Automate
- MS Project
- Microsoft Project
- ODBC
- Production Database
- Planview
- PowerApps
- scripting
- configuring
- Web App
- detail-oriented
- attention to detail
- Excellent communication skills
- Strong organizational skills
- problem-solving skills
- troubleshoot
- administration
- audits
- automation
- Business Management
- Collaborative mindset
- onboarding
- license management
- on-site technical support
- Project Management
- project management tools
- QA
- Security
- schedules
- providing technical support
- technical assistance
- resolve technical issues
- testing
- facilitating training
Benefits
medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility)
Pay
$47.14 - 57.14 per hour
Schedule
8am to 5pm