IT Applications Analyst II | IT Applications - Revenue Cycle

Responsibilities

• Analyze application requirements and design solutions to improve system functionality.
• Collaborate with cross-functional teams to implement, configure, and test software applications.
• Troubleshoot application issues to maintain optimal system performance.
• Develop and maintain technical documentation and user reference materials.
• Provide end-user training, support, and timely resolution of application inquiries.
• Maintain application performance and recommend process and efficiency improvements.
• Coordinate with vendors on software updates, upgrades, and deployment activities.
• Afford assistance with application deployments, system enhancements, and ongoing optimization.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Intelligence, or a related field preferred.
• Three (3) or more years of experience analyzing, implementing, configuring, and supporting IT applications.
• Experience with software implementation, testing, troubleshooting, and application performance monitoring.
• Experience coordinating with vendors on software updates, upgrades, and deployments.
• Strong end-user support, training, and customer service skills.
• Knowledge of application security, system integrity, and compliance requirements.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.