IT Applications Analyst
About the role
Job Type: Full-time
The IT Applications Analyst's primary objective is to help implement, maintain, and enhance enterprise technology solutions that support business operations and strategic objectives in a cost-effective manner. This role partners closely with business stakeholders and IT teams to determine requirements, implement solutions, support integrated applications, and communicate effectively with all project participants. The position serves as a key liaison between functional departments and Information Technology, helping ensure technology solutions align with business needs. Advanced-level experience and leadership capabilities are preferred to support complex initiatives, roadmap planning, and enterprise-wide application strategies.
About the company
We are a family-owned, multi-channel retailer located in West-Central Wisconsin that has proudly been in business for more than 120 years. We own and operate multiple businesses that sell everything from shoes and apparel to bedding and electronics through our E-Commerce websites and direct mail catalogs, with some businesses offering our own proprietary credit payment option. We have a strong commitment to support the communities where we work and live.
Why work here
We are a family-owned business committed to cultivating thriving relationships. These relationships generate growth, opportunity and value for our customers, employees, and community. We welcome all individuals, regardless of gender, race, religion, age, disability, sexual orientation, national origin, identity and experience, to be part of our family.
Responsibilities
- Work closely with functional business users, company departments, and IT peers to attain an in-depth knowledge of business processes and procedures.
- Apply full life-cycle methodologies to projects and change control processes.
- Create and maintain documentation using company and department standards.
- Apply technical and analytical skills to determine application setup, configuration, customization, and support requirements to meet business needs.
- Perform application installation, setup, configuration, maintenance, and upgrades in multi-tier environments.
- Troubleshoot application, database, integration, and network-related issues.
- Collaborate with team members to achieve tactical business results.
- Gather requirements, design solutions, and implement system changes and enhancements.
- Work on-site at local fulfillment centers, warehouses, or business locations as necessary.
- Support complex integrated application environments and enterprise-wide initiatives.
- Develop application roadmaps and product planning strategies.
- Research, evaluate, and implement new information systems technologies.
- Partner with application development teams to establish architectures, standards, quality assurance practices, and procedures.
- Provide technical leadership and guidance for enterprise application solutions and process improvements.