IT and Tech Ops Engineer

About the role

The ideal candidate will have specialized skills in information security and tech ops. The work environment is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations.

Responsibilities

• Support the maintenance, deployment, and training of technical capabilities.
• Learn, understand, and maintain a variety of capabilities developed in support of the Sponsors mission.
• Facilitate the transfer of new capabilities from developers to the Sponsor.
• Once trained, be responsible for maintaining the knowledge of how to setup infrastructure in support of the deployment and execution of the capabilities they maintain.
• Keep abreast of platform or other technology changes which could affect technical methods.
• Ensure capabilities can be deployed quickly in support of customer needs.
• Provide Sponsor officers with technical guidance and troubleshooting support.
• Work directly with technical operators to deploy capabilities (including troubleshooting) in support of customer needs as well as capturing new requirements or issues that come up during the process.
• Collect data as directed by the Sponsor from a variety of platforms in a variety of formats, collate it, and transfer it to Sponsor officers for further analysis.

Information Security Support

• Be responsible for the physical and environmental protection, personnel security, incident handling, and security training and awareness in regards to information security.
• Maintain, deploy, and security posture of deployed infrastructure and technical solutions.
• Work with the ISSM and ISO in monitoring the information system(s) and its environment of operations to include developing and updating the authorization documentation, and implementing configuration management across authorization boundaries.
• Assess security impacts of changes and make recommendations to the ISSM.

Required Skills

• Demonstrated experience with one or more of the following: Computer networking in Windows AND Linux, Cloud provider provisioning/procurement, Use of common online services In a persona-specific environment, Website configuration, Web-page Building.
• Demonstrated experience with basic software development/scripting/software testing and debugging (Linux and Windows).
• Demonstrated experience building tech-ops plans using available tools/techniques.
• Demonstrated experience to independently evaluate complex situations and requirement and be able to select appropriate technical capabilities/ use appropriate tools and develop methodologies to satisfy them.
• Demonstrated familiarity with social media sites (please specify) and creation/management/troubleshooting social media accounts.
• Demonstrated experience of VPNs (OpenVPN, Wireguard), Residential and Mobile proxies and firewall rules.
• Demonstrate psychological resilience to work in varying conditions, manage time effectively, and adapt to different problems and situations.
• Demonstrated experience with Azure/AWS Cloud Administration and Tier 1 user support.
• Demonstrated experience in managing cash funds, management and tracking of misattribute procurement including payments.
• Demonstrated experience in persona identity handling.
• Demonstrated experience in operational tradecraft (OpSec compliance).
• Demonstrated experience with incidence tracking tool including JIRA.
• Demonstrated experience communicating effectively (written and oral).

Desired Skills

• Demonstrated experience with customer space, CONUS and OCONUS, and how it differs from other cyber activities.
• Demonstrated experience managing and troubleshooting internet capabilities.
• Demonstrated experience with Virtualization technologies and VPN Networking.
• Demonstrated experience with web development.
• Demonstrated experience with Dark Web and ToR.
• Demonstrated experience with Cryptocurrency exchanges.
• Demonstrated experience with surveillance detection route.
• Demonstrated experience managing and troubleshooting social media accounts and other internet capabilities.
• Demonstrated experience working with mobile SIMs and eSIMs.
• Demonstrated experience collecting data from social media accounts and other internet-based platforms.

What's in It for You?

• A flexible work environment
• A team mentality – work with friendly, like-minded professionals
• Work with innovative, cutting edge technologies
• Enjoy extremely competitive compensation and benefits
• A work-life balance you can count on
• Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

• Amazing benefits including matching 401k, fully paid medical, and more
• Generous paid time off – including paid site closure days
• Competitive salary offerings
• Paid training and tuition reimbursement
• Referral bonuses
• Fully paid life and disability
• Annual logo wear allowance
• Company sponsored events (game nights, holiday party, summer party, happy hours)

Accessibility

• If you need an accommodation as part of the employment process, please contact Human Resources at Phone: 410-290-9035 Email: recruiting@goftsg.com

Equal Opportunity Employer

• We do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status

Pay Transparency Policy Statement

• To view the Pay Transparency Policy Statement, please click the link: English

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