IT and Tech Ops Engineer 639

About the role

Freedom Technology Solutions Group is seeking an IT and Tech Ops Engineer to support global infrastructure and deliver solutions that drive influence operations. This high-risk role involves specialized skills in information security and technical operations.

Responsibilities

• Support the maintenance, deployment, and training of technical capabilities.
• Learn, understand, and maintain a variety of capabilities developed in support of the Sponsor’s mission.
• Facilitate the transfer of new capabilities from developers to the Sponsor.
• Maintain knowledge of infrastructure setup to support deployment and execution of capabilities.
• Stay abreast of platform or technology changes that could affect technical methods.
• Ensure capabilities can be deployed quickly to meet customer needs.
• Provide Sponsor officers with technical guidance and troubleshooting support.
• Work directly with technical operators to deploy capabilities, troubleshoot issues, and capture new requirements.
• Collect, collate, and transfer data from various platforms to Sponsor officers for analysis.
• Responsible for physical and environmental protection, personnel security, incident handling, and security training and awareness.
• Support the maintenance, deployment, and security posture of deployed infrastructure and technical solutions.
• Work with the ISSM and ISO to monitor information systems, update authorization documentation, and implement configuration management.
• Assess security impacts of changes and make recommendations to the ISSM.

Requirements

• Demonstrated experience with computer networking in Windows and Linux.
• Experience with cloud provider provisioning/procurement (Azure/AWS).
• Experience in a persona-specific environment, website configuration, and web-page building.
• Basic software development, scripting, software testing, and debugging (Linux and Windows).
• Experience building tech-ops plans using available tools and techniques.
• Ability to independently evaluate complex situations and select appropriate technical capabilities.
• Familiarity with social media sites and creation/management/troubleshooting of social media accounts.
• Experience with VPNs (OpenVPN, Wireguard), residential and mobile proxies, and firewall rules.
• Psychological resilience to work in varying conditions, manage time effectively, and adapt to different problems.
• Experience with Tier 1 user support.
• Experience managing cash funds and tracking misattribute procurement, including payments.
• Experience in persona identity handling and operational tradecraft (OpSec compliance).
• Experience with incident tracking tools including JIRA.
• Strong written and oral communication skills.

Desired Skills

• Experience with customer space, CONUS and OCONUS, and how it differs from other cyber activities.
• Experience managing and troubleshooting internet capabilities.
• Experience with virtualization technologies and VPN networking.
• Web development experience.
• Experience with Dark Web and ToR.
• Experience with cryptocurrency exchanges.
• Experience with surveillance detection routes.
• Experience managing and troubleshooting social media accounts and other internet capabilities.
• Experience working with mobile SIMs and eSIMs.
• Experience collecting data from social media accounts and other internet-based platforms.

Benefits

• Matching 401k.
• Fully paid medical benefits.
• Generous paid time off, including paid site closure days.
• Competitive salary.
• Paid training and tuition reimbursement.
• Referral bonuses.
• Fully paid life and disability insurance.
• Annual logo wear allowance.
• Company-sponsored events (game nights, holiday party, summer party, happy hours).

Freedom offers a flexible work environment, a collaborative team culture, and opportunities for career growth and advancement.