IT Analyst IV

About the Role

As IT Analyst IV, you will provide technical leadership to a team of analysts to deliver software solutions and maintain existing applications in order to optimize organizational functioning. A focus on mentoring others, the ability to solve sophisticated problems, superb interpersonal skills, and technical acuity are keys to success.

Responsibilities

• Leads end-to-end administration, engineering, licensing, and governance of the Microsoft 365 platform including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Copilot, and Entra ID
• Ownership of collaboration platform strategies by monitoring the Microsoft 365 roadmap, evaluating emerging capabilities for business value and security fit, and guiding testing, staging, and production readiness
• Ensures platform reliability by providing Tier 3 support, leading root-cause analysis and post-incident reviews, and documenting solutions that improve system stability
• Manage enterprise identity and access through Microsoft Entra ID by enforcing SSO, MFA, Conditional Access, privileged access controls, identity governance, least-privilege licensing, and permissions reviews
• Strengthen platform security and compliance using Microsoft Purview, Insider Risk Management, data classification, DLP, retention, eDiscovery, and pre-rollout security hardening for major platform changes
• Analyzes business and technical requirements to design, develop, and implement Microsoft 365 solutions, leveraging project management best practices and cross-functional collaboration to deliver scalable technology solutions that improve and integrate business processes
• Provides technical leadership and mentorship within a broader team
• Participation in 24/7 on-call support

Requirements

• High school diploma or GED and a minimum fifteen (15) years' IT experience, OR
• Associate's degree and a minimum ten (10) years' IT experience, OR
• Bachelor's degree in IT-related field and a minimum eight (8) years' IT experience
• Demonstrates excellent organizational and interpersonal skills

Benefits

• Supplemental medical, dental, vision, life, and disability insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and association perks (CompTIA, IIBA)
• Dedicated customer service team for consultants and certified Career Coach

Pay

Max pay rate: $55–60 per hour

Schedule

Duration: 1 year

Location: Tulsa, OK