IT Administrator, Information Technology

Responsibilities

• Maintains, monitors, and optimizes data center infrastructure, servers and storage systems
• Ensures high availability and reliability of critical systems through proactive monitoring and maintenance
• Affords assistance in developing and implementing disaster recovery plans to safeguard University data and operations
• Assists with capacity planning to ensure the data center can meet current/future demands
• Independently analyzes and resolves complex technical issues affecting operations
• Provides advanced-level support for escalated issues from other IT staff or users
• Uses innovative approaches to troubleshoot problems while balancing competing policies or constraints
• Manages medium to large-scale projects involving system upgrades, migrations, or new implementations
• Collaborates with senior staff to design solutions that align with University goals
• Tests and deploys new technologies while ensuring minimal disruption to end-users
• Documents project plans, timelines, and outcomes for future reference
• Works with vendors to evaluate products that meet University requirements
• Manages vendor relationships to ensure timely delivery of services or products
• Oversees the integration of third-party solutions into existing systems while maintaining compatibility
• Manages software licenses for purchased products used within the data center environment
• Ensures compliance with licensing agreements and University policies
• Tracks license usage and recommends renewals or upgrades as needed

Requirements

Minimum: Requires a bachelor’s degree in information technology, computer science, or related field; two years of related experience; or an equivalent combination of education, training, and experience.

Preferred: Relevant certifications (e.g., CompTIA Server+, Amazon AWS, Microsoft Certified: Azure Administrator Associate), experience with system administration and IT infrastructure management is preferred.

Qualifications

Will Possess The Following Knowledge:

• Of virtualization technologies (e.g., VMware, Hyper-V, Nutanix)
• Of cloud computing platforms (e.g., AWS, Azure, Google Cloud)
• Of documentation and training development
• Of IT infrastructure, including servers, operating systems, and network devices
• Of troubleshooting and resolving technical issues
• Of user account management and data security
• Of collaborative project team work