IT Administrator

IT Systems & Network Administration

• Administer, monitor, and optimize a wide range of essential IT systems, including communication platforms, various cloud environments (e.g., Google Cloud Platform), and other critical IT technologies.
• Manage and maintain core identity systems (e.g., Google Identity) and ensure the secure and efficient operation of our Google Workspace environment.
• Ensure high availability, performance, and security of all managed systems through proactive monitoring, configuration management, and regular backups.
• Provide expert-level technical support and troubleshooting for complex IT and security issues, escalating to specialized teams when necessary.

Operations & Maintenance

• Maintain a diverse suite of security tools and technologies, including next-generation firewalls, Endpoint Detection and Response (EDR) solutions, Security Information and Event Management (SIEM) systems, Multi-Factor Authentication (MFA), and Zero Trust Network Access (ZTNA) solutions.
• Contribute to the support development and enforcement of robust security policies, standards, and procedures across the organization.
• Support system hardening efforts for operating systems, applications, and network devices to minimize attack surfaces and enhance resilience.

DevOps Security Integration & Automation

• Champion the integration of the DevOps lifecycle, helping to build and mature our "configuration-as-code" capabilities.
• Leverage APIs to integrate various services with IT systems, enabling advanced automation and improved security orchestration.
• Develop and implement automated workflows to streamline IT operations, improve efficiency, and reduce manual intervention.

Experience & Technical Skills

• A minimum of 3+ years of progressive experience in IT administration.
• Expert proficiency in Google Workspace administration, Google Cloud Platform, and identity management solutions (e.g., Google Cloud Identity).
• Hands-on experience with ZTNA, Mobile Device Management (MDM), EDR solutions (e.g., SentinelOne), and network security concepts (TCP/IP, DNS, routing, switching, VPNs).
• Demonstrated experience in configuring, managing, and troubleshooting security tools such as firewalls, SIEM platforms (e.g., Google SecOps, Splunk, Microsoft Sentinel), and vulnerability scanners.
• Solid understanding of cloud security principles and best practices across major cloud providers (GCP, AWS, Azure).
• Familiarity with DevOps concepts including CI/CD pipelines, Infrastructure as Code (IaC), and secure coding practices.
• Strong scripting skills (e.g., Python, PowerShell) for automation, API integration, data analysis, and custom tool development.

Soft Skills

• Exceptional problem-solving abilities with a methodical approach to complex technical challenges.
• Outstanding written and verbal communication skills, capable of clearly articulating technical concepts to both technical and non-technical audiences.
• Strong collaboration skills and a proven ability to work effectively within cross-functional teams.
• Proactive and self-driven with a keen eye for detail and a steadfast commitment to security best practices and continuous improvement.

Bonus Points

• Experience with Security Orchestration, Automation, and Response (SOAR) platforms.
• Familiarity with compliance frameworks (e.g., ISO 27001, NIST, SOC 2).
• A passion for staying up-to-date with the latest cybersecurity trends and emerging threats.